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setup a flow that will stop if the 1st email is clicked on or send the next email if the previous email was not

  • 18 June 2021
  • 2 replies
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Hi,

How do I setup a flow that will stop if the 1st email is clicked on or send the next email if the 1st email was not clicked on?

I tried setting a conditional split based on if a person has clicked an email but I can’t seem to set it up right. How or can I?
 

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Best answer by julie.accardo 19 June 2021, 14:08

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awesome - will try it out - thanks!

Userlevel 5
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Hi @jasonj,

 

Thanks for reaching out in the community!

Yes, you can do this! What you’ll want to do is add an individual email filter: https://help.klaviyo.com/hc/en-us/articles/115002779091-Add-an-Additional-Filter-to-a-Single-Flow-Email

The condition would be for the Clicked Email event, filtered for the previous flow message.

Have a nice weekend!

Julie

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