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Stopping a flow from triggering new people

  • 24 February 2021
  • 1 reply
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I want to make a new flow with the same trigger as an existing flow. The existing flow has a lot of people waiting to receive a mail and I want them to receive it before I turn it off and active the new flow. 

 

So my question is; How do I stop the existing flow from triggering new people? I want the new flow to trigger my future costumers and then delete the old flow. 

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Best answer by nikitavaidya 24 February 2021, 15:58

Hey @Hogseth,

 

Thank you for writing in, I’d be happy to help.

In order to create a new flow with the same trigger, you would first have to clone your existing flow. 

To make sure that customers who are in waiting for your existing flow receive it :

  1. Create a large time delay between the trigger and Email #1 for the existing flow (example 365 days)
  2. This way, new customers will enter the existing flow, but will be stuck in the delay for 365 days. But the old customers who are already queued up for the flow will receive the emails
  3. In the meantime, set your new flow to live, so future customers will start receiving the new flow
  4. Once there are no emails being sent out via the existing flow, turn it to draft. 

Hope this was helpful. 

Happy sending :) 

 

 

 

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Hey @Hogseth,

 

Thank you for writing in, I’d be happy to help.

In order to create a new flow with the same trigger, you would first have to clone your existing flow. 

To make sure that customers who are in waiting for your existing flow receive it :

  1. Create a large time delay between the trigger and Email #1 for the existing flow (example 365 days)
  2. This way, new customers will enter the existing flow, but will be stuck in the delay for 365 days. But the old customers who are already queued up for the flow will receive the emails
  3. In the meantime, set your new flow to live, so future customers will start receiving the new flow
  4. Once there are no emails being sent out via the existing flow, turn it to draft. 

Hope this was helpful. 

Happy sending :) 

 

 

 

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