Apologies if this has been posted before but I am new to Klaviyo and still finding my way around.
This community has been really helpful and has tremendous amount of resources to refer to! :)
I was wondering if there is a way in Klaviyo where there is an option to bring contacts already in one flow into another new flow.
Flow 1: Failed order (failed payment trigger > send email)
Flow 2: Customer winback (placed order trigger > send email)
I would like to make it such that:
Failed payment trigger > send email > (goes into Flow 2)
My questions are:
- Is there a way to continue on into another flow from the current flow the contact is in?
- Is there a way to continue into a certain stage of the other flow from the current flow?
I heard that this may be achieved through trigger flows but I am unsure as to how this works. Some help notes or explanation on this would be helpful.
Thank you very much!
Best answer by david.toView original