Solved

Using MyStore.com in Flow instead of mystore.myshopofy.com

  • 11 February 2022
  • 7 replies
  • 93 views

Badge

Hello,

 

My problem is that {{ event.extra.responsive_checkout_url }} returns mystore.myshopify.com as oppose to mystore.com. I asked support and they said I should change that from Integrations → Shopify → Store URL However, that was misleading advice as the Store URL must follow the pattern mystore.myshopify.com

 

I am not sure how to fix this. I obviously don’t want to send my potential customers to another URL than my store’s.

 

Thanks in advance

icon

Best answer by Hossam 11 February 2022, 06:45

View original

7 replies

Userlevel 6
Badge +35

Hi, welcome to the community!

 

Would you be able to post a screenshot of where you see that event tag return the .myshopify link vs your domain name url. 

 

I just checked my set-up and in the integrations it has the .myshopify.com URL and my abandoned checkout has the same event variable but it goes to mystore.com URL

Badge

Hi Manny, thank you so much for your welcome and for taking a look into this.

 

Please check the screenshot. I penned over my domain and my company name for privacy reasons.

Thanks,

Hossam

Badge

Can you please also check those?..

 

Badge

 Can you please also check those?..

 

Badge

Well, after spending a few hours on this I found a workaround..

You just need to replace {{ event.extra.checkout_url }} with

https://mysite.com/[STOREFRONT_ID]/checkouts/{{ event.extra.token }}

Reference: https://help.klaviyo.com/hc/en-us/articles/360018227032-How-to-Add-a-Link-that-Applies-a-Unique-Coupon-Code-at-Checkout-for-Shopify#add-the-discount-url-to-a-template2

Userlevel 6
Badge +51

Hi @Hossam

 

So very glad you were able to find a solution to this! Thanks for hopping in to help your fellow user @Mailbox Manny, love to see this peer-to-peer support happening! Additionally, thanks for sharing out your workflow and the steps you took to find the fix to your problem, I know that this will definitely help others in the future who might have a similar issue!

 

Thanks for your participation in the Community!

-Taylor 

Badge

Hi @Taylor Tarpley 

 

Sorry for the late reply. Thank you so much for your motivational message.

It’s such words like your kind ones that make communities a better place. Happy to contribute!

 

Cheers,

Hossam

Reply