Dear sir/madam,
So far ive had one issue with Klaviyo, that i dont know how to resolve. Despite this issue I am very happy with my Klaviyo experience.
The issue i have is that my first abandoned cart mail has a link that doesnt work. It is the link to the product that has been put in the cart of a costumer. Ive tried to put different links in to fix the problem but it keeps going to the wrong page. When i see what link it sends me to, I see that there is no ‘/’ inbetween ‘.com’ and ‘products’. But even when I put a ‘/’ inbetween these in the link, it still doesnt work…
These are the different links ive tried to put in:
{{ organization.url }}cart?wck_rebuild_cart={{ event.extra.CartRebuildKey }}
{{ organization.url }}/cart?wck_rebuild_cart={{ event.extra.CartRebuildKey }}
{{ organization.url }}/products/{{ item.product.handle }} - (this one works with my other abandoned cart emails)
Ive also tried putting my sites url, then ‘/products’ then ‘/{{ item.product.handle }}’
In each case it sent me to:
As you see there is a ‘/’ missing…
I have tries everything, but nothing works…
what should I do?
Info that you might need whilst helping me:
My sites URL: https://www.iederekeuken.nl
E-mail: info.iederekeuken@gmail.com
Kian Boschman
Best answer by k.mcevoy
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