I have created flows and made them live but they are not sending to my customers. Is there other steps I need to take for my flows to send?
Best answer by k.mcevoy
View originalI have created flows and made them live but they are not sending to my customers. Is there other steps I need to take for my flows to send?
Best answer by k.mcevoy
View originalHi there, thanks for contributing to the Community!
If you don’t mind can you send along a screenshot of what your flow currently looks like? If your flow is triggered by a list or segment by default we will only enroll net new members of the list/segment. We will not retroactively go through and enroll existing members. You can, however, select the option to do that by following the steps here. I also recommending checking out our Getting Started guide here to walk you through the flow creation process from start to finish.
Thanks so much!
Kelsey
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