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why cannot sent to my potential purchaser list ? 99% skipped

  • 10 March 2021
  • 2 replies
  • 37 views

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hi

why cannot sent to my potential purchaser list ? 99% skipped
thanks for help

 

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Best answer by jasondstainton 10 March 2021, 12:49

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Morning mewcare,

 

Looks as though smart sending is turned on, meaning these customers may have already been sent a communication out of Klaviyo in the past X hours, where X being the time at which smart sending is configured on your account (under settings),

 

Regards,

 

Jason

PAASE Digital

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Hi @mewcare,

Like @jasondstainton mentioned, most of your customers were skipped from this email because of Smart Sending.

You can review your Smart Sending settings in your account. Instructions here

 

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