I set up a new flow to send out a welcome email with discount code to all new email subscribers. I have just trialled this with a friends email and they aren't sending out. When I looked at the analytics it says 0 have been delivered. Please can someone help me understand why they aren’t sending.
Best answer by david.to
Building off of
If the form was a provided to you as part of your theme, can you confirm if you’ve updated the form’s hidden input group tag with
<input type="hidden" name="contact[tags]" value="newsletter"> and enabled Accepts Marketing in your Shopify integration settings? A refresher on how add this hidden input group tag can be found in the Sync Your Shopify Newsletter Subscribers to a Klaviyo List subsection of the How to Integrate with Shopify article.
I would also recommend taking a look at some similar Community posts, such as the ones below, to see if any of the solutions provided in them can help you resolve your issue as well
Hope this helps!