Hello Klaviyo community! I want to seek answers about three things, all of which relates to emails.
There are profiles that are tagged as ‘Subscribed’ but haven’t received any emails.
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Profiles that are tagged as ‘Never Subscribed’ but cannot receive emails.
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Profiles that are tagged as ‘Never Subscribed’ and can receive emails.
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I’ve made sure that our list has a single opt-in option but still these issues persist. I hope you can shed light to this puzzle.
Thank you!