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Preferences Template Auto fills Showing Incorrectly


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Hi there, 

For my ‘update your preferences flow’, the preferences form found in settings is showing autofilled information incorrectly (dates). Is it do with my settings? Please see screenshots. 

 

Thank you, 

Ebony 

 

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2 replies

DavidV
Partner - Platinum
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  • 2025 Champion
  • 208 replies
  • April 2, 2024

Hi @Browns,

Thank you for your question!

I believe that this normally displays the data that’s already pre-filled for that particular user - are those values that it is showing not currently entered on the profile in Klaviyo?

Thanks
David


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  • Author
  • Contributor IV
  • 8 replies
  • April 3, 2024

Hi @DavidV

Thank you for your reply. No, data is showing on multiple people the same. 

Thank you, 

Ebony