Hello I have my CommerceHQ store integrated with Klaviyo using API but I am unable to get the tracking number / Shipping Info on Placed Order event
wondering if someone can share the solution
Thanks
Best answer by Dov
View original
Unable to see Transaction information like Tracking Number shipping address on Placed Order
+2
Userlevel 7
+61
Hello
Thank you for sharing your question with the Klaviyo Community.
I recommend reviewing a reply to a similar post by my colleague
In short, you’ll want to use a Track request (since this is a custom event) to populate the event data fields for tracking number and shipping information within the Placed Order event. You can follow the example located here.
Hope this is helpful!
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.