Solved

Email is off center after uploading HTML

2 years ago
20 September 2021
4 replies
57 views

thayala
Contributor I
2 replies

Hey everyone,

I’m running into an issue when I’m uploading a clients HTML source it seems to be off center slightly. I’m by no means an HTML expert but messed around with the padding and took a quick look at the source coding but nothing stood out to me. Any help is much appreciated!

icon

Best answer by David To 20 September 2021, 22:58

View original

4 replies

thayala
Author
Contributor I
2 replies
2 years ago
21 September 2021

Thanks @david.to appreciated the response and suggestion! Unfortunately it still looks to be off center even with a preview email. Good call on finding a Klaviyo partner though.

Thanks again!

Userlevel 7

+60

David To
Klaviyo Employee
2475 replies
2 years ago
20 September 2021
Answer

Hey @thayala,

In addition to what @Mailbox Manny had highlighted, I would also question if you are seeing this when sending yourself a preview of the email. However, since this is a custom HTML template, I would advise reviewing how the template was coded and potentially finding a Klaviyo partner who can audit and review your template on your behalf.

Thanks also jumping in and being so helpful @Mailbox Manny!

David