Hi all,
I recently started using Klaviyo and set up a flow for cart abandonment.
I have a list of emails of people who abandoned carts before I started using Klaviyo and would like to also send them my email flows. I did this by importing the list of emails and created a campaign and sent them the same email templates I made from my cart abandonment flow.
Here’s my issue:
While the preview in the flow changes dynamically according to the event (for example, it will show in the preview the cart according to the customer I’m sending it to), when I sent my first email out to my campaign, the email did not dynamically change and the customer’s cart did not show in the email so the whole thing looked very unprofessional.
How do I resolve this issue? Is there also any way to ‘retarget’ previous customers who abandoned cart using a flow I made after?
Thanks,
Russell
Best answer by David To
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