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Missing "Add Codes" button in Klaviyo Coupons when I click the 3 dots

1 year ago
25 February 2023
6 replies
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deepcut_kcd
Contributor I
1 reply

I created a shopify coupon in Klaviyo for an Abandoned Checkout Flow.

This code will be active “At send time”

And will expire “After 2 days”

Next step I need to do is to “Add codes” to this coupon code.

BUT there’s no “Add Codes” button when I click the 3 dots beside the coupon code name.

Therefore, “0/0” in “Available/Total” column.

Need help ASAP.

Can I use this code even if it’s 0/0 since I’ll be using it inside a flow?

I’ve read an article that codes will be generated automatically by batch of 100 when it is used for flows.

But I think there should still be the “Add Codes” button because there’s no indicator that I’ll be using this for a flow. Right?

I have a manager access in this Klaviyo account.

Please help. Thank you.

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Best answer by Jessica eCommerce Badassery 25 February 2023, 06:46

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6 replies

Userlevel 5

+18

@deepcut_kcd

It’s because your coupon has a variable expiration date. If you want to use a coupon for campaigns, and therefor generate them ahead of time it has to never expire or have a defined expiration date.

deepcut_kcd
Author
Contributor I
1 reply
1 year ago
25 February 2023

Thanks Jessica! Is my understanding correct that it means there’s no need to generate codes for coupons that has variable expiration date? Because this will be a coupon for a flow, we can’t define an expiry date. Thanks again.

Userlevel 5

+18

@deepcut_kcd

Correct, coupons for flows will auto-generate.

simonb
Contributor II
6 replies
6 months ago
4 October 2023

Hi i have created a dynamic coupon code and am wanting to test it.

I have created a template from the email i have the coupon code in and sent the template to myself.

I have found that the email has been skipped with the reason being Skipped: No More Shopify Coupons Remain.

We have a variable expiration date on the coupon - so i to understand that the coupon codes are created automatically . Im missing something here . please help.

Userlevel 5

+18

@simonb

If you’re sending it through a campaign you have to pre-generate them. You’ll also have to pre-generated the number of coupons for the total number of emails you’re sending, not how many subscribers you’re sending to because Klaviyo won’t know that subscriber already has a coupon until you send it. So if you’re sending 2 emails to 50 subscribers, you’ll have to generate 100 coupons.

They’ll only be auto-generated went sent through an automated flow.

simonb
Contributor II
6 replies
6 months ago
4 October 2023

Thanks Jessica -- so in essence my test could not work

The code was created to go into a flow so the expiration of the code is variable. So there is no option to add codes with a variable expiration.

I set the test up with a template email to myself - which showed no codes available which now makes sense.

Thanks

Missing "Add Codes" button in Klaviyo Coupons when I click the 3 dots

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