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FelixEnglishNew Member

asked in Integrations and Reviews

Help with installing Back in Stock Notification button on custom Shopify theme

Good afternoon,I’m looking for some assistance/advice on making the Klaviyo Back in Stock Notification button visible on my Shopify store (www.angrypablo.cc).We’re using the paid Mandolin Theme from Zendesk. The feature worked perfectly for a good period of time but after a standard theme update, the button stopped appearing on the product page. I’ve spoken with the theme developer who insists that the issue is not occurring from the theme and also with Klaviyo, that assured me that the code is working correctly and is an issue with our theme.If anyone has any experience with this, help would be really appreciated.Best wishes,Felix

Sal88rNew Member

asked in Integrations and Reviews

I would like a QR code that i can print on packaging so customers can review my product as they are using/eating it - any way to do this?

LaurentActive Contributor II

posted in Campaigns and Flows

Optin to various Flows - looking for an easy way

Hi, On our website, we are implementing Drops everyday. Every week, we send to our client an email with the upcoming drops and they can decide to receive an alert by email. This is how it looks like : Below is how we dot it and I’m looking for an easiest and fastest way :We add a property when the user click on an image ({% update_property_link 'drop_sezane_1' 'yes' 'https://omaj.fr/pages/confirmation-de-votre-inscription-au-drop' %} We create a segment with everybody with this new property We create a flow triggered when you enter the previous segment. And the email is sending on a specific day of the week. And we do all that every Monday for the rest of the week for example. The main problem is that it takes a lot of time, it’s really manual and it can create errors.Maybe a solution would be to create one property (called Drop for example) and add various values (with the name of the drop, or the date) Or maybe there’s another solution that I did not think about. Thanks a lot for you

shoshana.antunesKlaviyo Employee

posted in Analytics and Deliverability

How do you clean bounces from your account?

An email bounces when it doesn’t successfully deliver or is rejected from the inbox provider. Klaviyo will automatically suppress profiles that hard bounce, but what about emails that soft bounce?Klaviyo will suppress these profiles automatically after 7 consecutive bounces (with no successful deliveries in between) but if you’re concerned about your deliverability, you may want to consider cleaning these bounces from your list! You can create a segment of profiles who have bounced a certain number of times (i.e. 3x) and suppress that segment of customers before they reach the 7 consecutive bounce rule. To do this, create a segment in your account using the following conditions:You can use the filter icon to filter by Bounce Type and then select Soft when you click into the text box. Note that if you simply segment by Bounced Email, all profiles that bounce (regardless of the Bounce Type) will be pulled into your segment!Once created, export this segment as a CSV, navigate to the Profi

Alexandra_LotusContributor I

asked in Integrations and Reviews

Run +1.000 Zaps at once

Hi, I need to trigger 60.000 Zaps (by adding user to a Klaviyo Mailing List) but at the moment only 20 Zaps can run at once. Does anyone had the same issue / a solution? Regards,

Jessie SiglerKlaviyo Employee

posted in Integrations and Reviews

Why can't I sync my list or segment to a Facebook Custom Audience?

If you can’t sync your list or segment to a Facebook Custom Audience, check that you have over 100 profiles in your list or segment. Facebook requires that you have at least 100 profiles in order to create a Custom Audience.

Vesna EGardenActive Contributor I

asked in Analytics and Deliverability

Is Klaviyo attributes the full price of a sales event if the purchase included a discount?

I wonder if in Klaviyo's reporting, the revenue amount reflects the total order value before any discounts are applied or not? This means that if we're analyzing revenue data, we may see the full price of the product rather than the discounted price the customer paid.@Bobi N. maybe you can help?

erdaContributor I

posted in Campaigns and Flows

issue with Review link

I am trying to set up a review flow and when sending a test email the link just goes to the product page instead of the reviews link. the current link was automatically included when I initially set up the flow and if I copy and paste the review link for a specific product it will only go to that certain product when it needs to go to the acutal product a customer bought. please helpthanks

itsobContributor I

asked in Integrations and Reviews

How do you connect a WebFlow signup form to a Klaviyo list?

Hi there attempting to have webflow sign up people without leaving the site:I have tried setting up similarly to mailchimp but it doesnt seem to work, it re-directs to another sign up page where it requests the email again. Does anyone have a fix for this?Here are the settings: bestob

Andrew.WaltersProblem Solver I

asked in Sign-up Forms

Sign-Up Forms with Dynamic CTA Links

Hello. I’m wondering how to accomplish this User Story:I don’t issue coupon codes, but rather use coupon links to automatically apply a discount to the Users session.The URL will need a query parameter to activate the discount. It will look like this: www.site.com/current-page/?coupon={{coupon.code}} I expect this sign-up unit to be simple, with an email field and a button named [Activate Discount]. When they click [Activate Discount], I want the User to be returned to their current page (so they don’t lose their place). Is it possible to dynamically build a URL using their current page plus the q param and using it in the forms button? So, the dynamic link will look like: www.site.com/currect-page/?coupon={{coupon.code}}Rather than manually imputing www.site.com/?coupon={{coupon.code}}, and restarting the session on the home page. The {{coupon.code}} will be static. Please let me know what you think.

2002faqContributor IV

posted in Campaigns and Flows

Discount based on Segment in campaign

I am looking for a way to set up a campaign that will send a different discount code based on the user list or segment membership. so members of segment 1 get a 10% discountmembers of segment 2 get a 20% discounteveryone else get a 5% discount Thank you,Steve

MW2024Contributor II

asked in Integrations and Reviews

Dynamic variables not working in Abandoned cart flow with "Add to Cart" event via Prestashop integration

Hi,I’m having trouble getting dynamic variables to work in my abandoned cart flow using the "Add to Cart" event. I’ve integrated Klaviyo with PrestaShop, and the event data is being captured correctly (I can see properties like AddedItemProductName, AddedItemPriceInclTax, AddedItemImageURL, etc. in the event's properties). However, when I use these variables in my email templates (e.g., {{ event.AddedItemProductName }}, {{ event.AddedItemPriceInclTax }}), they don’t render in the emails.Am I missing something in how I’m referencing the variables, or is there an issue with the PrestaShop integration?Please note that I’ve successfully set up a flow and dynamic variables using “started checkout” event. Any help or guidance would be appreciated!Thank you!