WooCommerce: Error Your Authentication credentials have expired or are invalid

Hey same problem here ! I tried the solution above but it does nothing...

Sorry for the delay in my response. I went through the process that is described in chloe.strange reply, but it didn’t resolved the issue for me.

Any other ideas?

FYI, I’ve tried to do the process with a totally new browser that I’ve never installed on my PC (Firefox).

Still getting the same result...

Mam i have followed all the things but it’s not working can you please explain briefly so that i can integrate klaviyo in website

Hi,

I have the same problem and tried the steps up above and tried it on a different computer as well with no success. Any help on solving this would be great.

I have the same issue as well. The steps above do not resolve the issue.

Hey @Tartan Flame and @abaxen,

If you’re still having trouble fully authenticating and getting your WooCommerce integration connected to Klaviyo, I would recommend double checking your permissions in your WooCommerce backend as well. 

If you’ve checked and made sure you have the right permissions, I would encourage you to reach out to our wonderful Support team. They’ll be able to take a closer look into your account to see if there were any additional errors or clues preventing the connection from being established.

David

I have the same issue, I’m not sure if the problem is that my ID looks like this ID: companyId instead of my Klaviyo’s API KEY, and every time I try to integrate, WooCommerce creates a new API KEY (write/read).
That could be the root cause of the issue? (not sharing with WooCommerce the Klaviyo’s API KEY)

Hi @WaveZero!

Is this still occurring for you? 

Best,

Brian

@pmaly @Tartan Flame @abaxen @WaveZero How did you all fix the problem? It would be nice to see a working solution that’s publicly available :)