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Back in Stock not working with Langify App in Shopify

  • 4 April 2022
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Hi there,

I’ve integrated the Back in Stock Snippet following the documentation (https://help.klaviyo.com/hc/en-us/articles/360001895651-How-to-Install-Back-in-Stock-for-Shopify) and it works like a charm (very easy, thanks 😉 ) :

https://aboutcompanions.com/collections/all/products/kaspar-longsleeve-polo-melange-sand-linen?variant=42060861767894

BUT: We’re using the App Langify in our Shopify store for the second language (German) and switching language means that the ISO code “/de/” is put into the URL for all translated pages. Unfortunately in this setting this creates a problem, the Console log returns “deny” and the Back in Stock button does not show:

https://aboutcompanions.com/de/collections/all/products/kaspar-longsleeve-polo-melange-sand-linen?variant=42060861767894

I couldn’t find anything in the Forum so far, any hint and help is greatly appreciated!

Thanks
Stephan

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Best answer by stephen.trumble 6 April 2022, 12:19

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Userlevel 6
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Hey @stephan 

Thank you so much for this question!

As of now Klaviyo doesnt have a built in integration with Langify so your best bet is to use Shopify’s community space to find the answer to this since this is an integration with them. Have you checked out this thread on the topic? https://community.shopify.com/c/shopify-discussions/sending-language-info-from-langify-to-klaviyo/td-p/463755

Might be helpful! Thank you so much for being part of the Klaviyo Community!

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Hi! I know it’s already been 6 months… but how did you solve it?

Thanks a lot!

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