I am trying to create events based on the data from the third party app (booking platform). The goal is to trigger an event in Klaviyo every time a customer books a class through the booking platform. I am using Webhooks by Zapier, and while the test trigger works well, I am getting stuck on the Klaviyo step once the automation is launched. I am facing an error “ the email address is missing”, however, the third party app sends the required data on the email and the event ID.
On the Zap setup:
On the error:
Could someone share their view on this and what’s possibly can be wrong?
Many thanks!
Best answer by Omar
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