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Email integrating is linking with my email account

  • 15 March 2021
  • 2 replies
  • 25 views

Badge +2

I don’t know what is going on but can someone please help with this situation! This is what it is saying but for some strange reason my email won’t intergrate at all

 

Before You SendAll new accounts go through an initial account verification check. For some accounts, this requires a manual review.
To reduce the chance your account has to participate in the Manual Review, we recommend integrating Klaviyo with your ecommerce platform, as well as your previous email service provider (if applicable), prior to sending your first campaign.

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Best answer by caroline 17 March 2021, 20:29

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2 replies

Userlevel 7
Badge +57

@E-commerceLifestyle - Can you tell us what e-commerce platform you’re on, what previous Email Service Provider you’re switching from?

Userlevel 5
Badge +8

Hi @E-commerceLifestyle,

You can learn more about Klaviyo’s manual account verification process here. To avoid the manual review process, we recommend the following action items:

If your account is in the process of being manually reviewed, someone from our Support team should be reaching out to you via email.

Best,

Caroline

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