Best answer by elodesignco
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for clarity, I’ve been through the steps to remove the plugin and try again.
have looked at this:
but i can’t create a new list, nor can I submit a support ticket, so it feels like this is a broader issue than just the plugin itself.
latest WP, Woocommerce
Chrome is up to date
Userlevel 7
+36
Hi
If you are on a paid plan and can’t access chat support, it may be because some ad-blocking software or browser add-ons may prevent the chat option from appearing in your account dropdown menu. If the problem persists after disabling any ad blockers or browser add-ons, you can reach out to our success team by clicking Support > Send a Message instead.
Additionally, here is a Community thread that addresses this issue:
It may be helpful to first ensure that you have the proper credentials on the WooCommerce backend, before performing the steps listed in that thread.
Best,
Brian
Thanks Brian,
I actually figured out today that “direct checkout” for woocommerce was the problem. With it activated the Klaviyo integration couldn’t work. I suspect its due to some redirects happening in the background and those requests were being re-routed.
Deactivating the plugin, finishing the klaviyo integration steps, and then reactivating the plugin has resolved that issue.
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