I am trying to login to Klaviyo to my Magento 2 store but I am getting the following error:
Unable to connect to your store, check your provided URL.
I confirmed that the url is correct. Any help would be appreciated.
Best answer by retention
- Did you Install the Klaviyo Extension in Magento first?
- Have you provided the correct Public API Key (often confused with the Private API Key)
- Did you create a Magento API credential? (make sure you have the username/password for Klaviyo to use). Try logging into your Magento directly with this to see if you have the correct username/password.
- Does your Magento instance have some kind of security infrastructure that allows Logins from a specific IP address (or users only? do you use a VPN?) Klaviyo’s server will need to be able to “login” into Magento - so make sure you provision the appropriate access.
I’m sure you’ve seen this guide,but just in case, review the steps here:
Hope this helps!