Integrations

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

  • 630 Topics
  • 1,949 Replies
Brian Turcotte
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Brian Turcotte
solved this question

Need clarity for an integration: Shopify store + Shipstream + Klaviyo -...

Hi @fidelityservices! Just jumping in to provide a little more information that you might find helpful. @SeanMcC is totally right, if you ac...
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Omar
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Omar
solved this question

Wordpress Multisite Integration

What he said :-) If you're not using Woo then just adding the tracking manually would be best.When using multisite however be careful and aw...
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Brian Turcotte
Rank
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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630 Topics

F
Contributor I
foersContributor I
posted in Integrations

Attachments needs to be added

Why doesn’ Klaviyo support attachments directly within the email? I have noticed that SendGrid supports it and therefore should Klaviyo as SendGrids core API is being used to deliver emails through Klaviyo marketing platform. It’s a big disadvantage that we cannot directly attach documents within the email as most of our B2B customers are automatically processing our invoice emails, and their system cannot “click to download” but require the invoice to be attached.We are currently adding a button in our emails which works fine for B2C, but not for B2B.This means we cannot send invoices through Klaviyo properly as we need to first send it to the buyer which then has to download via the button and attach it themselves.This feature should be pretty easy for the development team to add as the directory/link to file is added in the JSON from our ERP same as we already do for the button.

4
F
Contributor I
5 months ago
S
Contributor I
straak.coContributor I
asked in Integrations

Error with Klaviyo's website

Hi there, I would like to check if anyone have the same issue:https://help.klaviyo.com/hc/en-us/articles/115001396711-How-to-Create-a-Custom-Added-to-Cart-Event-for-ShopifyI received error 403 forbidden upon clicking on the link.I tried different device / browser and still no luck.Let me know if anyone have a fix.Thank you & stay safe!  

1
David To
Community Manager
1 year ago
T
Contributor I
tianaContributor I
asked in Integrations

what landing page provider intergrates with klaviyo

hi everyone I wanted to know what landing page provider intergrates with klaviyo?

2
retention
Partner - Platinum
1 year ago
T
Problem Solver I
TM_IreProblem Solver I
asked in Integrations

How Can I Integrate Offline Sales - Flows

Is there a way to connect/integrate Klaviyo with our CRM Software (SAP)?In addition to our online sales, our idea is to follow up our offline sales with emails (Cross-sell flow | Reviews Flow | Customer vs. Non-Customer Flow | Remind People to Purchase Flow, etc.).I guess the quickest way is to export off line sales onto a spreadsheet file that will be connected to Klaviyo automatically. Has anyone found another solution?Thank you 

1
David To
Community Manager
1 year ago
M
Contributor I
Minh VietContributor I
asked in Integrations

integrate klaviyo with my woocommerce

I am trying to integrate klaviyo with my woocommerce store in 2 ways. but all are not connected.1. connect using setup wizard, get the message "Unable to test API by fetching order count"2. Connect using Rest AIP: get the message "something is amiss, we 're on it" I have researched but do not have any document to mention this, please help me. 

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M
Contributor I
1 year ago
L
Contributor I
luisdiogoContributor I
asked in Integrations

Send Leads to CRM

Hello anyone ever try to send emails to a CRM? If i have a popup, how can i send the details to my CRM? My CRM is Bigin by Zoho. But any CRM have the same problem.  Native integration Zapier (Or similar) don’t have triguers of new subscriber  Thanks, 

6
retention
Partner - Platinum
2 years ago
C
Contributor III
crobinuk
asked in Integrations

No Currency Field?

We have successfully set up JavaScript tags and server-side Track API calls, but I can’t see a “currency” field in any of the JavaScript or API calls?“Viewed Product” Event in client-side JavaScript “Added to Cart” Event in client-side JavaScript “Started Checkout” Event in client-side JavaScript “Placed Order” server-side API Call  “Ordered Product” server-side API CallWe’re an ecom retailer that processes transactions in 10x currencies and would need to record the currency and appropriate language for each of these calls. I would expect Klaviyo to convert the transaction currency to the account currency reporting (eg. it would make no sense adding Swedish Krona to US Dollars) and to also have a way to pull the right language/currency catalog for any abandonment emails, etc.Have read some other posts on this forum that suggests that Klaviyo can’t do any of this though, and that the solution is to set up a new Klaviyo account for each currency you deal with(!)Is this still the case?

2
C
Contributor III
1 year ago
A
Contributor IV
AssistenzaContributor IV
asked in Integrations

Prestashop Sync doesn't complete

Hello,I installed official Klavio plugin for Prestashop and configured module+klaviyo integration with no issues.I checked and everything is correct (php min memory, keys, settings) but sync doesn't complete and the following error is displayed in Klaviyo with no further info: "The following integrations are not synching properly and need attention: PrestaShop.".Where should I look into further?Thanks for readingMichele

4
A
Contributor IV
1 year ago
M
Contributor I
mburkeContributor I
asked in Integrations

Woocommere - Subscribe to newsletter on a different checkout page

Hi, I am using woocommerce and the klaviyo integration works pretty well with the Klaviyo plugin.That said, I am really trying to focus now on capturing emails of customers. When customers checkout through the normal checkout process, it works great, they are shown the opt in checkbox and then correctly added to our list.However, a large percentage of our customers use PayPal express checkout and are taken to a separate checkout / order confirmation page where the opt in checkbox is not displayed. This is not ideal as I am missing out on all of these potential subscribers.What I would like to achieve is to keep the opt in on the standard checkout as it currently is, and also to add it to this checkout page too when they checkout through PayPal express. The name of the plugin used for PayPal express is ‘WooCommerce PayPal Checkout Gateway’.Thanks in advance!

4
M
Contributor I
1 year ago
E
Contributor I
emilioContributor I
asked in Integrations

Survey Tool Integration

Hi, has anyone integrated Typeform with Klaviyo?  

4
E
Contributor I
2 years ago
S
Contributor I
Stephanie RobbinsContributor I
asked in Integrations

Only some email sign ups from Shopify are syncing to Klaviyo

We are quite new and building… we have 47 email subscribers on Shopify, but only 12 are showing up in the newsletter on Klaviyo. We do not have double opt-in on at the moment (I know, we’ll turn it on, but let’s get things working first, after all, these are mostly friends and family at this point).All other syncing is working just fine, and, again, we have some showing up. So, it’s only a few that are not. I’ve looked and none of the missing ones look different from the ones that show up. None are waiting for an opt-in confirmation, some have purchased, some have not, they are all coming up in Shopify as “agreed to receive email marketing”, some are older and some are new (there’s no pattern for time).How do we get all of them to sync over?

2
S
Contributor I
1 year ago
H
Contributor I
Helen_gameContributor I
asked in Integrations

facebook lead form integration

Hi I just integrated klaviyo with my facebook lead generation ad.I sync the lead form with a list in my account. I setup a welcome series for the list.So once my lead form gets a lead, the new lead will automatically receive a welcome email, is that right?I cant test this myself, so I’m worried if it really works. This is important since I’m offering the lead I promised in the welcome email. 

3
stephen.trumble
Community Manager
1 year ago
T
Contributor II
tejas-webmavensContributor II
asked in Integrations

Integrate Shopify order shipped and delivered flow with Shippo

integrate shopify order shipped and delivered flow with shippo.

2
T
Contributor II
1 year ago
stephen.trumble
Community Manager
stephen.trumbleCommunity Manager
published in Integrations

AMA: Magento2, Updated with video response!Interview

:Updated 11/1/2022:Hey Klaviyo Community! You asked and we answered. Here are the questions and answers that you wanted for Magento2. Watch the video below. You can find the specific questions and where to find the answer in the video below also. I have also included linked resources discussed in the video for each question.   My experience with ecom platforms is limited to BigCommerce and Shopify, and I’ve found that there can sometimes be issues with features from Klaviyo not always being available outside of Shopify - ie persistent cart rebuilding doesn’t work on BC & Klaviyo. For those of you who are experienced with Magento, are there any “gotchas” when it comes to Klaviyo I should be aware of? 0:25 I have a question regarding the Abandoned Cart Flow we implemented on this account. We want to optimize the flow since the results so far have been lacking. Are there any additional adjustments needed in the Magento 2 shopping cart, especially around the Persistent Cart option, w

1618
David To
Community Manager
1 month ago
Shannon E.
Klaviyo Employee
Shannon E.Klaviyo Employee
published in Integrations

WooCommerce Plugin Upgrade Recommended

We recently made a change to Klaviyo cookies that has resulted in a minor impact to the WooCommerce integration. This affects the ability to track cookied users through started checkout events. To prevent any potential gaps in future started checkout event data within Klaviyo, we recommend customers with existing WooCommerce integrations upgrade to the latest version of our WooCommerce plugin, version 2.4.2.Plugin updates can now be installed directly from your WordPress Admin page. When an update is available, you'll see an alert next to the Plugins tab.  Click on the Plugins tab, scroll down to find the Klaviyo plugin, and install the update. 

1600
Shannon E.
Klaviyo Employee
1 year ago
Taylor Tarpley
Community Manager
Taylor TarpleyCommunity Manager
published in Integrations

Exciting News: Gorgias Has Arrived!News

It’s official: The highly requested Klaviyo & Gorgias integration is here. But what does that actually mean for your brand? Register now for a webinar on January 27 at 3pm EDT to find out!  Klaviyo CEO, Andrew Bialecki, will be chatting with Gorgias CEO, Romain Lapeyre, to discuss how the integration can help you save time, build stronger relationships, and increase revenue.  Help us tell the world!  Like and repost our LinkedIn webinar post. Like and retweet our Twitter announcement. Read and share our product announcement to learn more about our the Klaviyo <> Gorgias integration.  

1602
retention
Partner - Platinum
1 year ago
N
Contributor I
NatalieBHContributor I
asked in Integrations

Linking to Shopify for abandoned cart customer journey

I have a flow set up for abandoned cart, which seems to be working well.However, there doesnt seem to be a “back flow” to Shopify to show that the emails have gone out to these customers. Shopify shows as no email sent. Is this meant to happen? is there a way to set this up so there is a back flow and Klaviyo inputs the sent data to Shopify?

4
alex.hong
1 year ago
C
Contributor I
Cchris13Contributor I
posted in Integrations

Integrate Klaviyo to Showit

Has anyone had success integrating Klavyio to a showit website?

1
Dov
8 months ago
N
Contributor I
npswildContributor I
asked in Integrations

Shopify Klaviyo integration Privacy issue

I have installed Klaviyo as an app in my shopify store. Due to various privacy legislations including GDPR I have integrated a cookie management banner. This software blocks all advertising tracking scripts such as Facebook & Google. By going through Inspect in Chrome, I can see that the advertising scripts are blocked. Klaviyo, however is running.These tools rely on the Shopify Customer Privacy API and it seems as if Klaviyo does not utilise this. In many countries including Germany, France, Italy and the UK, scripts may not run until consent is given. Has anyone stumbled upon this issue and is there a way to solve it without using Google-Tag manager (which then disables several Klaviyo tracking features).

1
alex.hong
1 year ago
Jessie Sigler
Klaviyo Employee
Jessie SiglerKlaviyo Employee
posted in Integrations

How do I set up Facebook Custom Audiences without setting up Lead Ads?

When integrating Facebook Advertising with Klaviyo, you must integrate either Custom Audiences, Lead Ads, or both to setup the integration and start syncing.  If you want to integrate your Custom Audiences but not set up any Lead Ads, you can do the following during the integration process:Connect to Facebook and choose your Advertising account and click Connect to Account:On the next page, choose your Custom Audience settings and click Continue to Lead Ad Settings:Then, you should be able to click Done without having to choose any Lead Ads settings:Then, your integration should start syncing and your settings page should look like this:For general information on how to setup the Facebook Advertising integration, see How to Integrate with Facebook Advertising. 

0
Jessie Sigler
Klaviyo Employee
2 years ago
D
Contributor I
DRMaxContributor I
asked in Integrations

Best practice: Klaviyo and Shopify Double Opt

Hi community,I’m just finalizing the sync between Shopify and Klaviyo and am wondering what the best practice for the double opt in (DOI) process is with those two systems.I set the sync up in a way that all my Shopify contacts get transferred to my main list. In this main list I have DOI set up, so everyone who enters this list will receive a confirmation email.In my understanding, I think it will be sufficient to just turn off Shopify’s own DOI to avoid that Shopify contact receive two confirmation emails from both systems. However, in this forum I now often read that Shopify subscribes all contacts to marketing info if DOI is turned off - which would of course be bad.In general, you either get into my shop’s database by buying a product or creating an account. In both cases, there is a checkbox to sig up for the newsletter, which is currently triggering the Shopify DOI email.If I turn off Shopify DOI, will only the contacts that have checked this box get into Klaviyo and receive the

2
L
Contributor I
3 months ago
M
Contributor I
Muhammad TalhaContributor I
asked in Integrations

Abandon cart emails being sent to placed orders customers.

There is some problem with Klaviyo Abundant cart email flow. It is sending emails to customers who have already placed the order. This is quite concerning for me as customers are placing orders again in confusion and are also reaching out to us on support platform. It was working well few days back. What i am currently testing is that i am making a new flow from scratch and testing it if it is sending the emails again to placed orders customers or not. I have checked the sync and integration is working well. I received a notification on klaviyo that “Your WooCommerce integration's periodic sync has failed” However later it was working well and it shows checked marked in any flow i create. I cannot re-sync or integrate again right now from scratch as i have some missing orders and i have only klaviyo platform to check what product they ordered. Please suggest.  

1
David To
Community Manager
1 year ago
T
Contributor I
Theod2022Contributor I
asked in Integrations

Sendinblue to Klaviyo Migration

Apologies if this has been asked before: I am in the process of migrating from Sendinblue to Klaviyo. I have been successful in bringing all of my contacts over, however, I have been unsuccessful in bringing over email metrics such as open rates etc… I was wondering if this is even possible? It’s so I can segment the contacts in Klaviyo like I have them in Sendinblue; 30 day openers and 30 day unopeners. Does anyone know a solution to this?

1
Tomb
Partner - Gold
9 months ago
S
Contributor I
SibelContributor I
asked in Integrations

DNS Set Up

 Hi Team,We're planning to set up our DNS with our IT team following these steps here tomorrow. Is there anything that should be done/checked from your side?If you can get back to us as soon as possible, it will be great, Looking forward to hearing from you,

2
Dov
1 year ago
M
Contributor III
mantrasanContributor III
asked in Integrations

Signing up a user to a given list using front end method

Hi,I’m working on a custom integration and I’m unable to access site backend. The integration works fine and I was able to get it working accept for adding a user to a list. I’m not using a Klaviyo form as this is a part of the checkout process where a user can sign up for newsletter.Is it doable from the front-end? Could you share a method for it? Thanks in advance.

1
caroline
2 years ago

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