Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.
- 638 Topics
- 1,964 Replies
Klaviyo not integrating with woocommerce
I have not been able to integrate klaviyo to woocommerce. I have been getting errors for days. I deactivated some plugins but it still gives the error. Please how can you resolve this???The Error: We encountered an error while attempting to establish an integration between WooCommerce and Klaviyo. To resolve, please review the troubleshooting steps outlined in our Help Center. Details: Non 200 Response Received
Magento 2 Integration - Change URL for store
I am currently using Magento 2.3.4. I want to integrate klaviyo extension in it.My store url looks like: https://xx.xx.xx.xx/magento234Path for that in my instance is: /var/www/html/magento234 So I am using the path to be mentioned in the store url.Currently my problem is: When I try to integrate with the extension in OAuth, it only takes the ip of my instance. i.e., “https://xx.xx.xx.xx/oauth/token/request” instead of “https://xx.xx.xx.xx/magento234/oauth/token/request” . So what can I do to solve this problem?
No Currency Field?
Issue with Klaviyo integration in Prestashop
Hello,I have an online store created in prestashop (Version 188.8.131.52). The server works with Plesk in its latest version with Php 7.3.I have installed the free Klaviyo module and I have configured it following the manual. Everything worked correctly until I got to the API integration.When I integrate Klaviyo with Prestashop, I add the address of the online store, the Prestashop Webservice API and permissions are correct.I click on "Click here to retrieve the list of shops" but I get the following error: Please make sure your webservice key has permissions to the 'klaviyo' resource.I have tried with another server but the problem persists, could you please advise me?Thanks
Woocommerce integration checkout subscription box isn't showing properely
Hi team,Quick question:I’m using the Woocommerce x Klaviyo integration and checked “collect email subscribers” in settings.The checkbox and text are overlapping - how do I fix this? How to remove the line between the ‘subscription’ and ‘account creation’ checkbox? How do I remove the word “(optional)”?If anyone can help me with one or more of these questions - I’d be very grateful :)
Hello guys,I have some problems with communication between.I want to integrate opencart with my website. I got this error: We were unable to connect to your account. Please verify your settings. Any another website i add it works, but not with mine. I want to install signup forms. In source i find the code, but i got this error: Unable to detect that signup forms are successfully installed on your site.And another thing. On feed. On every feed i got this error: Error fetching feed. The URL specified returned a 503 status code. Your feed must return an HTTP 200 response to be valid. Do you know how can i fix this? P.S. i use cloudflare but is on pause.Thank you
Hey guys, hope you’re safe!We’re migrating from our MC account into klaviyo.As you already know, MC marks every contact with a specific “tag”.There are 4 different tags:empty (someone who bought, but not agreed with subscription); subscribed and /or unsubscribed; cleaned (someone who bought, agreed with subscription but, after the purchase, bounced a lot of emails and is no longer reached by email because it is a very "cold" contact);Now, we have 0 empty and a lot of cleaned contacts. We’re concerned about cleaned contacts management during the migration.I know that unsubscribed contacts, after the migration from MC and thanks to the migration of statistics from MC, are listed in specific field called “suppressed profiles” in the Klaviyo “Profiles” section.Our Goals: We don’t want reach out these cleaned contacts with klaviyo, also, we need to add these cleaned contacts to our customer order history in shopify (“customers” section in shopify dashboard);Also, thanks to your video tutor
New Woocommerce plug in - do we need to do anything?
I received an email instructing me to load the new woocommerce plug in. I have already got it loaded. will it update automatically or do I need to start again. The link the email took me to was to integrate woo with klaviyo but there is no mention of updating an existing plug in?Thanks
Shopify Coupon Question
When creating coupons in Klaviyo for an abandoned cart flow, do I need to create the coupon in shopify as well? I created the coupon in Klaviyo but I dont see the coupon in Shopify and I dont want customers that get this coupon to not be able to use it because it doesent exist in shopify.
Shopify integration isn't working. Not tracking Placed Orders. Product catalog isn't updating.
I’m not sure what happened but my tracking isn’t working properly. It has been about 45-50 days since Klaviyo has tracked placed orders. I have updated Shopify integration, added codes manually, checked this forum with no avail. Please help me figure this out.
Multiple user-rated questions
I can see in your help topic “Configure your email template to collect user ratings” that the example has one question and then the user rating scale below rated 1-10. My question is - is it possible to have an email template with multiple questions and user scales for each? Or would I need something like Typeform for that?
Why are Some of My Products Not Showing in my Catalog?
Hi forum!I am seeing some of my products that are not published in my catalog. I have connected Klaviyo with Woocommerce. They have the latest versions of software both Klaviyo plugin and Woo.All items are in stock. Is there an option to “resync”?I don't seem to be able to find such option.Any suggestions? Many thanks for your time!Panos
New user - Custom fields from WooCommerce to Klaviyo - Help/Training
I have a new user to Klaviyo and want to be able to export custom fields from Woocommerce such as the sb totals, birthdates etc. I have looked at the API documentation and struggling. Could some point me to some training material or videos etc. I would consider paying for some training. Please help/advise.
404 error when connecting to woocommerce for the first time
I am getting a 404 page error when connecting woocommerce to klaviyo. I am going into the api. Selecting the option to connect as I have already set up the account. Entering user name and password, confirming the security code then getting a 404 error. Please help.
Unable to access: woocommerrce-shop-url.com/wc-api/v1. 403 authorization error
I’m trying to integrate my woocommerce shop with klaviyo. I regenerated my access keys and secret and have tried connecting using postman and that works fine. The postman URL that i tried is https://in.boredgamecompany.com/wp-json/wc/v3/orders/My shop URL is https://in.boredgamecompany.com and my secret and password is in the integration. However i get error Unable to access: https://in.boredgamecompany.com/wp-json/wc/v3/. 403 authorization error Im not sure how to proceed since all my campaigns are blocked due to this. Please assist
My Add to cart event is not firing on the Analytics
Hello everyone, My add to cart action is not firing on the anlytics section when ever i try to add to cart on the website the event dos not fire on that time. I have tried every thing on the website and also added the code provided on the article but still the same no solution and i will be sharing the code with you guy. Please have a look at the code.
WooCommerce catalogue not displaying images
Product blocks display broken images and the catalogue is no longer displaying the images either. Is there a way to re-sync the product feed like with Shopify? Or do I need to do something else to reset it?https://help.klaviyo.com/hc/en-us/articles/4406529213083
Changed Shopify Primary Domain - Tracking seems off now
We switched the shopify primary domain couple days ago and while we see klaviyo activity and events, we’re down over 50% from before the switch. We’ve added the domain verification to the DNS of the new domain. Re-added the klaviyo connection in shopify. Is there anything else we need to do to get tracking fully operational with the new domain name?
Is there a Workaround for using Deep links for push notifications?
Hi!We implemented push notifications in our iOS app and would like to enable deep linking. I understand that Klaviyo does not currently support deep linking for push notifications, but wonder if deep links can be achieved through workaround, homegrown ways? If you can please share insights on how to set up deep linking for Klaviyo push notifications, that would be so appreciated. Thank you!Rachel
Back In Stock Button & Popup on Shopify Collection Pages
Hello! Is it possible to get the Back in Stock button to trigger on a Shopify collection page in addition to the product page? I’ve played around with it a little bit with no luck – I’m guessing a function within onsite.js would need to be modified, but wondering if anyone has experience with doing this before attempting anything. Thanks,Chris
Mailchimp integration -Users are "Subscribed to List 'Two Tyres Ltd' via Mailchimp"
Hi, I have migrated an account across to Klaviyo, everything is open and running and the customers are going into flows however when they preform actions such as purchase they are going into a mailchimp list and not straight into klaviyo. There no is sign up forms running on Mailchimp. I put two screenshots below so you can see.
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