Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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WooCommerce dynamic coupons

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Klaviyo Reviews are here!

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Brian Turcotte
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Brian Turcotte
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Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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Brian Turcotte
Community Manager
Brian TurcotteCommunity Manager
published in Integrations and Reviews

WooCommerce dynamic couponsNews

Exciting news for Klaviyo <> WooCommerce users! You can now generate dynamic coupons in flows directly within Klaviyo. You can use these single-use coupons to incentivize specific actions (e.g. purchase specific products within a limited time, incentivize third purchases, offer a winback discount, etc) without hurting your margins.  You can set up dynamic coupons for your WooCommerce store in three easy ways:Set up a coupon code in WooCommerce based on discount type, amount, and usage restrictions. This coupon code will then be linked to Klaviyo via the WooCommerce coupon activity. You can now use this coupon code to generate dynamic coupons in your email and SMS flows. 🚀 Get started today with the following resources:How to set up coupons for WooCommerce  Thanks,Your Klaviyo Community team 

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Contributor I
16 days ago
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Contributor I
KarlisContributor I
asked in Integrations and Reviews

Emails stuck in waiting for Review flow

Hi, I’ve been using Klaviyo for my emails since December, now I would like to try Reviews, but the default setting allows me to send review requests only to people who have purchased in the last 30 days, so I was able to import them by using Add past profiles, but they seem to be stuck in waiting. Created a new flow just for older profiles and the same thing, they are stuck in waiting for days now. Any suggestions on how could I move them forward? Thank you! 

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Partner
49 minutes ago
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Contributor II
cs_cookeContributor II
asked in Integrations and Reviews

Conditional logic issue with Typeform Properties

Hi there, I’m trying to build out an email that sends a list of resources to a user based upon options they have selected in a Typeform survey. The custom properties are being passed to Klaviyo and can be viewed on an individual’s profile, but I cannot get anything to appear. The only thing I can gather is that it is because the values are being passed as an array which is causing the property to be ignored in the conditional logic input. Is there any workaround here? I feel like this should be straightforward, but I must be missing something. The below screenshots show the property and values we have captured and the second screenshot shows the logic which is not working when I preview as this profile. I’ve tried double quotes, reversing it to use “Low FODMAP Recipes” in person|lookup…, I’ve even tried using numbers like you would an array, but nothing seems to work. Thanks in advance for any answers you might have!  

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DavidV
Partner - Gold
12 hours ago
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Contributor I
wiseortwiceContributor I
asked in Integrations and Reviews

Abandoned Cart Flow - Link leading to wrong language version of the website

Hi,I have a question regarding abandoned cart flow.We have a Shopify e-commerce store and are using the flow in Klaviyo with the {{ event.extra.checkout_url}} function that leads customers to their abandoned carts. Our store default language is Norwegian, but we also have the English version of the website active (but only 1 market active - Norway). When customers click on the abandoned cart button to take them back to the website, they are automatically taken to the English version of checkout and not to the default Norwegian one.Any idea why this might be happening and how we could fix this?Thanks!Milan

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Contributor I
17 hours ago
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Contributor I
Plant PullyContributor I
asked in Integrations and Reviews

Shopify Add to cart snippet stopped working/sending info

On 4/2 I installed the Klaviyo code snippet onto my Shopify store (Dawn theme). Snippet 2 accroding to their install guide is the one that worked for me. I tested and it seemed to work fine. But Shopify hasn’t sent any add to cart info to Klaviyo since my original test. I’m hoping someone knows why.I am using a bundle app called Fast Bundle and it was installed when I originally set up and tested the snippet.I have also unistalled and reinstalled the Shopify integration through Klaviyo to no avail. Can someone help me get this working? 

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retention
Partner - Platinum
18 hours ago
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Contributor I
Max25Contributor I
asked in Integrations and Reviews

Which survey tools (including free options) does Klaviyo integrate with and recommend?

Typeform looks like the obvious tool to use for customer surveys, but it’s an expensive option, as is Survicate.  Does Klaviyo integrate with any other survey providers that offer a cheaper/free service - like Tally?  

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retention
Partner - Platinum
19 hours ago
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Contributor I
PhantasieArtsContributor I
asked in Integrations and Reviews

Images are broken on the Featured Reviews Carousel after updating product images in Shopify

After updating my product images in Shopify, the images in the Featured Reviews Carousel show as broken. The images are showing correctly in the preview while editing the shopify page, but fail in the browser. Clearing the browser cache and history does not fix the issue, which is happening in both Chrome and Safari.

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Sujal
Problem Solver IV
2 days ago
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Contributor I
Sstern6Contributor I
asked in Integrations and Reviews

Trigger Add to Cart and Cart Abandon for Custom SAAS solution

Hey! Ive been doing some digging. If i have a custom software with products and i want to trigger add to cart and browse abandon flows. Will I need to:1. Initialize klaviyo on the client? Then do something like the following to ensure they flow is triggered? https://developers.klaviyo.com/en/docs/guide_to_integrating_a_platform_without_a_pre_built_klaviyo_integration#added-to-cart-tracking-snippet 2.Does anything need to be done on the server with the api? Or is this all done client side? Thanks

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Contributor I
2 days ago
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Contributor I
Jcardinal44Contributor I
asked in Integrations and Reviews

How to add Klaviyo on elementor

When I go to the form in ElementorPro, I click on "Actions After Submit", and I'm supposed to be able to add klaviyo there but it won't allow me to.  Does anyone know why this happening?  I've been failing at adding klaviyo for weeks now.  Thanks for any help. 

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Contributor I
3 days ago
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Contributor I
annabelle_r95Contributor I
asked in Integrations and Reviews

Stripe subscriptions to create dynamic segment

Hi there,We have created a form in Jotform that is integrated with our Stripe. The payments are pulling through to Klaviyo as ‘issued invoice’, ‘successfully paid’ and the customer is a paying subscriber.How do we tag this customer as a subscriber that can move in and out of our active customer segment?We are using Zapier to send events between Jotform/Klaviyo and can also use for Stripe but I can’t seem to find the answer online.Thanks

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Contributor I
3 days ago
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Contributor I
sylvieContributor I
asked in Integrations and Reviews

Fire custom webhook when user unsubscribes?

How do I add a custom webhook endpoint for Klaviyo to call when a user unsubscribes for a list? Does this exists? It’s a must have feature of an email provider. If this isnt available how else can I keep subscription statuses synced with my application database?

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Contributor I
4 days ago
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Contributor I
birchloreContributor I
asked in Integrations and Reviews

Tracking Klaviyo Form Submission on Shopify as Facebook Lead Event

I have the FB pixel installed correctly via Shopify > Preferences and it's tracking my events. However, when using Klaviyo forms I am trying to track form submissions as lead events. As per Klaviyo instructions, I've added a callback to the bottom of my theme.liquid directly above </body><script> window.addEventListener("klaviyoForms", function(e) { if (e.detail.type == 'submit') { fbq(‘track’, ‘Lead’) } }); </script> However, the fbq(‘track’, ‘Lead’) line is throwing this error in the console:  "Uncaught SyntaxError: Invalid or unexpected token" (on page load, not form submit) and the event is not tracking on form submit. Any ideas where I've gone wrong and/or how to properly track Shopify/Klaviyo form submissions as leads in Facebook?  

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Contributor I
4 days ago
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Contributor I
kylespacesweetsContributor I
asked in Integrations and Reviews

'Add to Cart' Trigger - button has both ID and class?

I’ve gone through the tutorial, tried the original and both snippers 2 and 3 using the button ID and Class but neither are tracking Add to Carts. My button has both ID and Class. When I click the button Chrome highlights the Class code so I assumed it was that at first.Do I need to have Snipper 1+snipper 2 or 3? Which should I use? I’ve tried all combinations.Thanks!

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Contributor I
4 days ago
K
Contributor I
KarlisContributor I
asked in Integrations and Reviews

How to send reviews to older purchasers?

Hi,I’ve been using Klaviyo for my emails since December, now I would like to try Reviews, but the default setting allows me to send review requests only to people who have purchased in the last 30 days, and I can’t seem to find an option where we can send review requests to all our customers that have bought our products since December?The only option I see is to change when the follow-up is sent. 

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Contributor I
5 days ago
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Contributor II
Nicholas DGContributor II
asked in Integrations and Reviews

Klaviyo API - Filtering Profiles by Phone Number Not Working

Hello,I am trying to use the Klaviyo API in order to access a customer profile by using this endpoint https://developers.klaviyo.com/en/reference/get_profiles I want to filter out all the profiles by phone_number to get a specific profile.Right now, when I filter out by the email, I can find the profile with the associated phone number. However, when I take that same phone number and filter with that number, no records are found. I have tried this with 2 different profiles.This is the endpoint: https://a.klaviyo.com/api/profiles/?filter=equals(phone_number,"+19876543210")I am using a mock phone number, but the real one is taken from the same profile I find when I call https://a.klaviyo.com/api/profiles/?filter=equals(email,"customer@email.com")The customer has 'Accepts SMS': TruePlease help?

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Contributor II
5 days ago
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Contributor I
double dContributor I
asked in Integrations and Reviews

Integrating subscription portal signups with Klaviyo lists

Hi. We are set up a  subscription portal that offers various digital products. Meaning people signup to the portal and once signed up, they choose wether they make a purchase.This is custom developed CMS and also Klaviyo integration is custom made. Now the registration form is also custom made and it captures following data:Name and surnameDate of birthemailpassword.Also - users toggle a button to select if they would like to recieve NL communication. My question is how can we make sure that registered emails get passed into the Klaviyo list and also how can we make sure that only the ones that consent to email NL communication get passed to the particular list.I would appreciate any concrete answers or at least links to additional documentation where I can read more on the general set up and approach. I am not a developer, but would like to know how this can be done conceptually, so I can pass this info to the dev team. Have a great day! 

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Bobby
Partner
5 days ago
A
Problem Solver I
ankitdew05Problem Solver I
asked in Integrations and Reviews

Authentication Problem for new API, i am using correct api

{  errors: [    {      id: 'de016172-6f39-4cf6-b4f7-a0163fbc7301',      status: 401,      code: 'not_authenticated',      title: 'Authentication credentials were not provided.',      detail: 'Missing or invalid authorization scheme. Please use Klaviyo-API-Key.',      source: [Object]    }  ]} i am using correct api to be specific but i do not why i am failing authenticationused this code 

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A
Contributor I
6 days ago
C
chrisnicholsNew Member
asked in Integrations and Reviews

Back In Stock Button & Popup on Shopify Collection Pages

Hello! Is it possible to get the Back in Stock button to trigger on a Shopify collection page in addition to the product page? I’ve played around with it a little bit with no luck – I’m guessing a function within onsite.js would need to be modified, but wondering if anyone has experience with doing this before attempting anything. Thanks,Chris

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Contributor I
6 days ago
A
Contributor I
AmbushrubContributor I
asked in Integrations and Reviews

Klaviyo to WooCommerce Integration error in

Hi,I’m looking for some help if possible.Just wondering if it is possible to integrate WooCommerce to Klaviyo in a local environment? When attempting to do so i receive the error “We encountered an error while attempting to establish an integration between WooCommerce and Klaviyo. Details: Unable to access to provided url. 403 authorization error.I’ve tried the trouble shooting in the Help Center to no avail.Appreciate any help and thank you in advance.Cheers

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A
Contributor I
6 days ago
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Contributor I
sjeuphoriaContributor I
asked in Integrations and Reviews

Reviews aren't showing as Verified

We’ve used the flow to request product reviews from customers after they purchased but they are not showing up as verified purchases when the review is published in Shopify or in the CSV. Does anyone know what I can do to check for user error on my part, and hopefully resolve the issue for future ratings and reviews? Thank you!

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S
Contributor I
6 days ago
J
Contributor I
Jorege Perez GarciaContributor I
asked in Integrations and Reviews

Integrating Metric with Laravel

Hello. I developed website with Laravel and I want to send email to user via Klaviyo when he placed order.I built placed order metric flow and used https://developers.klaviyo.com/en/docs/guide_to_integrating_a_platform_without_a_pre_built_klaviyo_integration for integration.But I am not sure how to tirgger flow by placed order event API. Please send me your answer.I am looking for ward warm response from  you.Thank you.

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Brian Turcotte
Community Manager
6 days ago
M
Contributor I
MG82010Contributor I
asked in Integrations and Reviews

Question: Custom Product feed

I'm seeking a method to create a product feed that tailors recommendations based on previous purchases. For instance, if someone buys a t-shirt in size L, I'd like to display other shirts available in size L. Similarly, if a customer purchases a table, I'd like to suggest chairs that complement the table.Has anyone had experience with setting up product feeds with this personalized approach?

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Brian Turcotte
Community Manager
6 days ago
L
Contributor II
Luke T.Contributor II
asked in Integrations and Reviews

Exporting reviews not working?

I can’t seem to export reviews anymore. Klaviyo used to let us download the CSV file directly through the website portal but now it requires you to open an e-mail download link that they send to you.Unfortunately, the e-mail download link does not work and it only comes up with an empty file with the titles of the fields but nothing else in it.Does anyone else have this issue or know a fix?Regards,Luke

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Brian Turcotte
Community Manager
6 days ago
A
Active Contributor IV
Andrew.WaltersActive Contributor IV
posted in Integrations and Reviews

Klaviyo & Lob.com Integration: Webhooks and More

Has anyone integrated with lob.com and ran dynamic emails?I’d like to talk about the setup process, because I’m not sure if I’m doing it correctly. Let me know. Thanks!

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Brian Turcotte
Community Manager
6 days ago
R
Contributor I
Rob JContributor I
asked in Integrations and Reviews

My imported reviews have disappeared

Hi all,We’re very new to Klaviyo and are still getting set up. We previously used the Judge.Me app so I imported all our reviews from Judge.me to Klaviyo and all was well. Until yesterday. For some reason all our imported reviews seem to have disappeared. Should I just re-import?Wondering if anyone had had a similar issue.Regards,Rob J

1
Brian Turcotte
Community Manager
6 days ago

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