Integrations

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

  • 676 Topics
  • 2,101 Replies
Brian Turcotte
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Brian Turcotte
solved this question

Need clarity for an integration: Shopify store + Shipstream + Klaviyo -...

Hi @fidelityservices! Just jumping in to provide a little more information that you might find helpful. @SeanMcC is totally right, if you ac...
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Omar
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Omar
solved this question

Wordpress Multisite Integration

What he said :-) If you're not using Woo then just adding the tracking manually would be best.When using multisite however be careful and aw...
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Brian Turcotte
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Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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676 Topics

S
Contributor I
stephenkContributor I
asked in Integrations

Need to stop sending POS orders to klaviyo from magento

We are using Magento 2 integration with Klaviyo and our store has orders coming from two sources. One from magento site and other from POS system. We do not want to push POS orders to Klaviyo. Is it possible ? If so, How can it achieve? 

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David To
Community Manager
1 year ago
S
Contributor I
stephenkContributor I
asked in Integrations

Need to show Magento Base Image on each items in Placed Orders

Once placed orders in magento 2 are synced with Klaviyo, ordered product image is always showing as first image assigned in magento store. How we can show the product image in klaviyo which isselected as Base image in magento.

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Dov
1 year ago
S
Contributor I
SergioCContributor I
asked in Integrations

Best practice for Mailchimp sync in multi-store scenario

Hello, We wanted to migrate from Mailchimp to Klaviyo using https://help.klaviyo.com/hc/en-us/articles/115005254948We have a single MC account with a single Audience. However, we will have 3 separate Shopify stores (instead of multi-currency) so we will need three Klaviyo accounts. What would be the best practice when using this integration?I can think of dividing the Mailchimp Audience into three Audiences (as best as possible since some subscribers non-purchasers may not fall in the right bucket). Then run sequentially the Mailchimp integration across the three Klaviyo accounts, using for each one a specific Audience. Alternatively, we could import all the data into each Klaviyo account, then delete the users but I guess that’s way more dangerous :) Many thanks for your thoughts!Sergio

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Dov
1 year ago
M
Contributor IV
MeetAminContributor IV
asked in Integrations

Cannot add customers from registration to klaviyo on wordpress

Hey guys I’m trying to add the the legacy form and I added some code and changes to the present wordpress form but it seems like api is working it does reads the class with list id and sends detials to klaviyo but then i cannot add customers to wordpress, any idea how can i do it? 

1
Dov
1 year ago
I
Contributor I
IainContributor I
asked in Integrations

Recharge and Klaviyo integration - what am I missing

Hi folks, scratching my head regarding integration with ReCharge.  Hopefully there is sufficient context in here that people can point out what step I may have missed or done incorrectly.In support docs/instructions, it states that I need to integrate/connect with Klaviyo from Recharge first:This is done and API key accepted.  Nothing shows up in Klaviyo however, and any backfill or sync doesn’t seem to do anything.When I go to see if I can enable the integration from Klaviyo side I get this:Now, this is a very new Klaviyo workspace and I am learning as I go so is it possible that there could be a background setting that needs enabling before this all works?Admin tells me my “Shopify store is connected” in green, however any Shopify sync in integrations seems to be permanently pending (it has stayed like this throughout)Is it the case that Recharge can’t work without the above singing along, or is it (as I suspect) that some background account setting needs to be changed.Hopefully this

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jallain
Klaviyo Employee
1 year ago
G
Contributor I
get-pozioContributor I
asked in Integrations

Klaviyo as a CRM

I am developing an e-commerce business on a Shopify platform. We haven’t set up our Klaviyo to Shopify integration and I’ve never used Klaviyo before.I’m trying to determine if I need a dedicated CRM to manage all of our customer data or if Klaviyo will meet my needs. I’d appreciate any information on how others have set up their platform.Many thanks - B

4
G
Contributor I
1 year ago
S
Contributor I
sapabgContributor I
asked in Integrations

Cyrillic data gets encoded on 'Place Order' event

Hello guys,I feel like I am loosing my mind or somebody is joking with me…I am trying to send tracking data with the front-end API and everything (I’ve tried ‘View Product’, ‘Started Checkout’, ‘Active on Site’, ‘Added to Cart’) BUT ‘Placed Order’ is recieved OK.ONLY Placed Order gets incorrectly decoded (it seems) because instead of Categories: Електроника, ЛаптопиI get "Categories": ["\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u0438\u043a\u0430", "\u041b\u0430\u043f\u0442\u043e\u043f\u0438"],customer_properties: {"$email": "……….@gmail.com", "$first_name": "\u0414\u0438\u043c\u0438\u0442\u044a\u0440", "$last_name": "\u0413\u043e\u0441\u043f\u043e\u0434\u0438\u043d\u043e\u0432",….]I have tried encoding it in Windows-1251, UTF-8, tried JSON_UNESCAPED_UNICODE when I json_encode it in the backed - same result. I am using the same code in all the places but I get different result at the end...am I going crazy?And it is ONLY for ‘Placed Order’ it seems…Anybody got that problem, is any

2
David To
Community Manager
1 year ago
T
Contributor I
tianaContributor I
asked in Integrations

what landing page provider intergrates with klaviyo

hi everyone I wanted to know what landing page provider intergrates with klaviyo?

2
retention
Partner - Platinum
1 year ago
C
Contributor I
CVWContributor I
asked in Integrations

Automatically suppress Amazon customers pulled in through Shopify integration

Is it possible to automatically suppress Amazon profiles?  We have Shopify integrated with Klaviyo and it is pulling in our Amazon customers.  I went ahead and setup the segment > uploaded to the Suppressed list.  Seems there should be an easy way to do this through a flow.   

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stephen.trumble
Community Manager
1 year ago
H
Contributor I
HeartCureContributor I
asked in Integrations

Having trouble getting the Add to cart metric to work

Hi, I’ve followed both the View Product Tracking and the tutorial for Create a Custom "Added to Cart" Event for Shopify as I want to run a Abandoned Cart email.  However even though I’ve added the code and followed the tutorial it’s still not working, any advice? Thanks!  My code on store (id); My code on the product.liquid page;  

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stephen.trumble
Community Manager
1 year ago
J
Contributor I
Jonathan LukermannContributor I
asked in Integrations

Back in Stock Button not working (Prestige Theme)

​Hi there,I am not really deep into coding, but wanted to implement your code snippet for the back-in-stock-button in our prestige theme. I changed the wordings to german and did some modal changes.Option 1: Not sure if the problem is the highlighted “product_page_class”, which seems to be different in every theme and I did not chose the right wording for the prestige theme?! May be you guys can have a look at the code below? Your help is much appreciated!Option 2: May be I used the wrong spot in the theme.liquid?! See picture below Many thanks in advance,Jonathan That’s how the code looks right now, but the button unfortunately doesn’t show up:<script src="https://a.klaviyo.com/media/js/onsite/onsite.js"></script><script>    var klaviyo = klaviyo || [];    klaviyo.init({        account: 'XXXPLACEHOLDER',        list: 'XXXPLACEHOLDER’,        platform: 'shopify'    });    klaviyo.enable('backinstock',{         trigger: {    product_page_text: 'e-mail erhalten, sobald

4
stephen.trumble
Community Manager
1 year ago
V
Contributor I
VertaraContributor I
asked in Integrations

My magento 2 product syncing failed with klaviyo

As i want to create email template for promotion i want to addd some product in my template from catalog but one product Triad Clutch is missing in catalog.already checked with support team thay restarted syncing process still product is not appending in catalog.

1
chloe.strange
Community Manager
1 year ago
N
Contributor I
nikasbergaglioContributor I
asked in Integrations

Klaviyo checkbox won't appear in checkout page

Hi,We have just installed the Woocommerce plugin and made the integration successfully. However, even if I tick the box Subscribe contacts to email marketing, it won’t show the checkbox in the checkout page.Has this ever happened to anyone?I can’t find a solution. I also installed on another website and even there is not showing up. Thanks

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N
Contributor I
1 year ago
A
Active Contributor III
Andrew.WaltersActive Contributor III
asked in Integrations

Lead Generation Landing Page tracking techniques

Hi everyone, I’m launching a landing page for lead generation purposes and I’d like to use Klaviyo to: Track page visits. Send form abandonment emails similar to abandoned cart emails flows. Track for conversions. What’s the best way to go about this?

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David To
Community Manager
1 year ago
D
Contributor I
DpmContributor I
asked in Integrations

Prestashop Could not authenticate. Please ensure your Webservice Key is permissioned for 'klaviyo' resource.

Hello , we have this poblem  Could not authenticate. Please ensure your Webservice Key is permissioned for 'klaviyo' resource. we have add RewriteCond %{HTTP:Authorization} ^(.*)RewriteRule . - [E=HTTP_AUTHORIZATION:%1] need support please.

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David To
Community Manager
1 year ago
L
Contributor III
lif-abContributor III
asked in Integrations

Back in stock in quick view in Shipify

Hi there,My back in stock button is worked perfectly as designed in my Shopify store, however my website has a quick view modal in the collections page and I just realized it is not appearing there. Instead I’m getting the theme Sold Out button. The quick shop modal liquid file looks pretty straight forward, just grabbing a piece of the product information and that’s it.Any suggestion on how to add it? Don’t want to lose leads there.Thanks! <div id="QuickShopModal-{{ product.id }}" class="modal modal--square modal--quick-shop" data-product-id="{{ product.id }}"> <div class="modal__inner"> <div class="modal__centered"> <div class="modal__centered-content"> <div id="QuickShopHolder-{{ product.handle }}"></div> </div> <button type="button" class="modal__close js-modal-close text-link"> <svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-close" viewBox="0 0 64 64"><path d="M

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David To
Community Manager
1 year ago
J
Contributor I
jh21Contributor I
asked in Integrations

Retrieve more meta data from WooCommerce?

Hi guys!Is it possible to retrieve even more meta data then what is shown on my screenshot? I have some more data on my orders that I would like to fetch.Thanks! 

2
J
Contributor I
1 year ago
L
Contributor I
LmoioContributor I
asked in Integrations

Moving over from Active campaign

Hi, I’m moving all my automations over from active campaign, does any one know any easy way to do this? Or does it need to be done manually, copying & pasting emails etc.  Cheers 

1
Dov
1 year ago
bthreinen
Partner - Platinum
bthreinenPartner - Platinum
asked in Integrations

Event Tracking for Forwarding Recipients

What would happen if recipient A forwarded the email to person B? and person B clicked through the email. Could their activity start tracking under recipient A?

3
David To
Community Manager
1 year ago
M
Contributor I
MarcPartsssContributor I
asked in Integrations

JavaScript Track for Placed Order event?

Hello,I’m tracking some events on my site build on old laravel 5. But I’m having problems with the API for events like “Placed Order”. Anyone has integrated the Github “klaviyo / php-klaviyo” with Laravel 5? Or is it possible to track this kind of events using Javascript?Thanks!

2
Dov
1 year ago
W
Problem Solver I
wernstromProblem Solver I
asked in Integrations

Klaviyo app won't launch or install - BigCommerce

Hi all,Anyone experienced this? Klaviyo’s support are claiming a historical sync broke and I need to remove and re-integrate, which I’m doing, but the klaviyo app will not launch or allow me to install it in BigCommerce upon trying to complete the integration.It does not appear to already be installed, although it was previously. I’m not sure if another of the BC store has removed it or there was some other error….Update: I was logged into BC with admin access, but not the correct “panel” I guess you’d call it. 

2
W
Problem Solver I
1 year ago
L
Contributor I
luiz.menescal@improove.ptContributor I
asked in Integrations

Salesforce Cart Integration getting warning and not working

Hello everyone,I'm setting up the integration in Salesforce (SiteGenesis) following the document How to Integrate with Salesforce Commerce Cloud (https://help.klaviyo.com/hc/en-us/articles/360033744951-How-to-Integrate-with-Salesforce - Commerce-Cloud).Everything seems to work correctly, most events are triggered and captured from Klaviyo's side. Except the cart events.According with doc:2. I have to include the following code in the minicart.isml, cart.isml and any other "cart" isml files the site uses:<isif condition="${pdict.CurrentHttpParameterMap.cartAction == 'add' || pdict.CurrentHttpParameterMap.cartAction == 'update'}">  <isinclude url="${URLUtils.url('Klaviyo-RenderKlaviyoAddToCart')}"/></isif>So, I have realized that klaviyo.js already has been included by other file on previous step:1. Add the following code to the bottom of your footer_UI.isml file:<isinclude template="components/footer/klaviyoFooter"/>Therefore, I am getting warning in browser cons

3
jallain
Klaviyo Employee
1 year ago
K
Problem Solver I
katestrongProblem Solver I
asked in Integrations

WooCommerce - subscribe to newsletter checkbox at checkout

Hi,How do I set the checkbox at checkout to have a tick in it automatically and the customer has to uncheck the box to subscribe if they dont want to?cheers

19
Dov
1 year ago
S
Contributor I
Shopkeeper27Contributor I
asked in Integrations

has anyone ever integrated klaviyo and spotify?

Has anyone ever successfully integrated Spotify + klaviyo to show the Spotify player in an email?  It would be a great feature for Klaviyo to have available on their drag and drop blocks for musicians as well as retailers to send shop playlists. 

5
C
Contributor I
1 year ago
V
Contributor IV
Vincenzo CasseseContributor IV
asked in Integrations

Back in stock in custom page with Pagefly

If I have a custom page with pagefly, what is the code for remove my custom add to cart button and show the back in stock button.I have try this tutorial https://help.klaviyo.com/hc/en-us/articles/360001895651-Install-Back-in-Stock-for-ShopifyIf i have a normal basic page from shopify the code works, but if i have a product page with pagefly the code not works.Can you help me for this?

1
Dov
1 year ago

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