Integrations

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

  • 673 Topics
  • 2,092 Replies
Brian Turcotte
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Brian Turcotte
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Need clarity for an integration: Shopify store + Shipstream + Klaviyo -...

Hi @fidelityservices! Just jumping in to provide a little more information that you might find helpful. @SeanMcC is totally right, if you ac...
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Omar
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Omar
solved this question

Wordpress Multisite Integration

What he said :-) If you're not using Woo then just adding the tracking manually would be best.When using multisite however be careful and aw...
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Brian Turcotte
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Brian Turcotte
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Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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673 Topics

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Contributor I
Gabe_2023Contributor I
asked in Integrations

trying to setup added to cart liquid in shopify but its not showing up in klaviyo profiles when I atc

im trying to create an abandoned cart flow, but in order to do that I need have add to cart liquid in my store but everything isn't working, when I put snippet in I think I made an error. 

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alex.hong
4 months ago
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Contributor I
wanderlustContributor I
asked in Integrations

Sync One WooCommerce Store to Two Klaviyo accounts?

Hi Everyone,I am part of a company that is currently offering D2C product sales via WooCommerce in multiple countries — but primarily the US and Australia (AU). For a number of reasons, including the fact that AU is sending email from a different domain (.com.au, while the US is .com), the two teams need different Klaviyo accounts. I’ve set this up and we now have a US Klaviyo instance and a AU instance (with shared billing and multi-account access).That’s all working well. Now here’s the problem: all D2C sales globally are currently running through the WooCommerce store in AU (we will later set up a US store that’s a different instance, likely on Shopify, but that’s months away). So every order from the US is going through the AU Woo store and being shipped here. However, the AU Klaviyo account is connected via integration to the Woo store already, so I cannot also integrate the US Klaviyo account — apparently it’s 1:1, not 1:many.  We’re running various promos from the US, and of cou

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Brian Turcotte
Community Manager
3 months ago
N
Contributor I
nicolaiContributor I
asked in Integrations

Remove from cart, empty cart and add list to cart

I have have added the “add to cart” event, but is left with managing the following scenarios and can’t seem to find any documentation on these:Customer removes item from cart Customer empties cart Customer adds a list of items to cart

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Brian Turcotte
Community Manager
26 days ago
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Contributor I
JasperNKlavContributor I
asked in Integrations

Problem importing all Klaviyo contact into Google Ads

Hi, We imported a list of around 1100 contacts into Google Ads. Somehow only 500-600 got through. Is there any way with the new way of importing to Google Ads to check why the other ones are not succeeding?

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David To
Community Manager
7 months ago
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Contributor I
TriggerContributor I
asked in Integrations

Can you use api_key in header instead of querystring?

When using the REST API you are supposed to authenticate with the api_key parameter in the querystring. A lot of logging systems automatically store querystrings in their access-logs so this is security-wise considered bad practice.It would be better to also he able to authenticate by putting the api_key in the header. I have tried and it does not look like it is used if i only move the property to the header. Has anyone gotten this to work?

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T
Contributor I
3 months ago
T
Contributor I
tiaContributor I
asked in Integrations

How to change formatting on 'back in stock' trigger link

Hi guys, I’m trying to change the link formatting for the ‘Notify me when available’ link in shopify. The current code looks like this, and I just want to change the font and colour of the link and put a border around it. Does anyone know how to do this? Thanks :)  

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alex.hong
6 months ago
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Contributor I
debnajmContributor I
asked in Integrations

Zapier Active on Site

I am trying to add an “Active on Site” event using a webhook, zapier and Klaviyo. However the action in Klaviyo does not allow a time stamp value, in addition instead of adding it to the Active on Site metric, it creates a new metric as if I am creating a custom one.In addition the “Active on Site” count is not updated on the profile. However the Zapier action only allows you to select one of the following metrics: Active on Site Viewed Product 

3
Brian Turcotte
Community Manager
3 months ago
carluccigillian
Klaviyo Employee
carluccigillianKlaviyo Employee
posted in Integrations

Recap discussion: Getting Started with Klaviyo's Magento 2 integration

Thanks for attending today’s live training! As a recap, today we walked through the Klaviyo and Magento 2 integration and discussed what metrics you will now see in your Klaviyo accounts. As mentioned during the training, here are some helpful resources to complete your Magento 2 integration. How to integrate with Magento 2.x (CE and EE) Reviewing your Magento 2 data  How to Collect SMS Consent at Checkout on Magento 2 Let’s keep the conversation going below. Please let us know what you’re going to do next in Klaviyo.We hope to see you again soon! Happy Sending,Gillian & Shannon 

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carluccigillian
Klaviyo Employee
9 months ago
B
Contributor I
BoonbringerContributor I
asked in Integrations

// INTEGRATION: BUYGOODS.com

I need help integrating with Buygoods (buygoods.com). How do I link this up?Thanks for your help! 

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chloe.strange
Community Manager
6 months ago
E-commerceLifestyle
E-commerceLifestyleNew Member
asked in Integrations

Email integrating is linking with my email account

I don’t know what is going on but can someone please help with this situation! This is what it is saying but for some strange reason my email won’t intergrate at all Before You SendAll new accounts go through an initial account verification check. For some accounts, this requires a manual review.To reduce the chance your account has to participate in the Manual Review, we recommend integrating Klaviyo with your ecommerce platform, as well as your previous email service provider (if applicable), prior to sending your first campaign.

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caroline
2 years ago
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Contributor I
Luke_MFContributor I
asked in Integrations

Help removing Klaviyo "Back in Stock" - returning to standard Shopify settings

I tried to add Klaviyo's "Back in Stock" via these instructions How to Install Back in Stock for Shopify from Klaviyo, but it was so challenging to customize and make it work properly - that I now want to remove it completely and instead I'm planning to use the Back in Stock: Restock Alerts Shopify app by SureSwift Capital. I tried to remove the code that I added via the instructions How to Install Back in Stock for Shopify from Klaviyo, but the "Notify Me When Available" hyperlink on my out of stock product pages won't go away... [See screenshot below.] (I thought I backed up the theme before editing to add Klaviyo's "Back in Stock" but apparently not... Doh!) Can someone please help explain how to get things back to normal? That is, standard Shopify setup without Klaviyo's "Back in Stock". Thanks so much in advance!  

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alex.hong
6 months ago
R
Contributor II
RaspadaContributor II
asked in Integrations

If I delete an order from wordpress, do I need to delete it in Klaviyo?

Hi, I'm taking tests to study Klaviyo. If I delete an order from wordpress, do I have to manually delete it also on the Klaviyo dashboard?

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Taylor Tarpley
Community Manager
11 months ago
S
Contributor IV
sarah.gContributor IV
asked in Integrations

Integration with Typeform

Is there a limit to the amount of surveys that can be linked with typeform? I am trying to segment based off survey answers and the question I am looking for isn’t coming up under properties. Is there something that I need to do to make sure it shows up there? I already have an integration set up and other survey questions are there, but for some reason the latest one that I am looking for isn’t showing up. 

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S
Contributor IV
6 months ago
U
Contributor I
UrbanTContributor I
asked in Integrations

Product tracking help

Hi, I’m trying to add the Viewed Product tracking to my Shopify theme but it doesn’t seem to be working.  The ‘Active on Site’ works but there is no data in the ‘Viewed Product’.  I have a Shopify 2.0 theme and have copied the product tracking snippet into the Custom Liquid section of my default product page plus all of my custom product pages as per the installation instructions.  Is there anything else I need to do?Thanks. 

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alex.hong
1 year ago
H
Contributor I
HalopetcrystalContributor I
asked in Integrations

Involve.me quiz integration is not fully syncing with Klaviyo

Hi, Does anybody know how to make sure that all custom fields are syncing between involve.me and Klaviyo and not just the first answers from the submitted survey question which is going to be my trigger condition? Thanks for your help!

1
Brian Turcotte
Community Manager
3 months ago
R
Contributor I
RaymondContributor I
asked in Integrations

Zapier integration verification

I integrated Klaviyo trhough Zapier to my Ecwid ecommerce website.  How do I know that Klaviyo is fully integrated to my ecommerce webiste? How can I check that Klaviyo is completely integrated? Haw can I check that Klaviyo will know, for example, when a customer is browsing on a certain product?  Thank you

1
DavidSandel
Partner - Silver
11 months ago
E
Contributor II
ElliContributor II
asked in Integrations

Lead Ad will not synch firstname with Klaviyo List

Hi there,we have a small lead campaign running with an instant form connected to our klaviyo. It does sync the mailing address with our list but not the first names. What could be the issue here and is there a fix to it, or would I need to manually ad all the names? Thank you for your help in advance,All the best,Elisabeth 

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E
Contributor II
8 months ago
T
Contributor I
TTCEROContributor I
asked in Integrations

Importing Wix data onto Klaviyo to integrate with Shopify

Hi guys, I currently have a Wix store with all of my customers on there, we do not currently use Klaviyo with Wix. We are switching over to Shopify and want to integrate our new Shopify store with Klaviyo. In order to get all of my Wix customer details onto Shopify and Klaviyo, I am wondering if there is a way to import Wix data onto my new Klaviyo account, that I can then integrate with Shopify, so that I have all of my Wix data on my new Shopify store with Klaviyo. I am unsure if the only solution to this would be to integrate with Wix first, and then switch over. If I were to integrate with Wix temporarily just to get the data, would this cause any issues?Thanks

1
Dov
5 months ago
B
Contributor I
BodybyBrazilContributor I
asked in Integrations

Collecting e-mail & SMS contacts with ShopSite

Does anyone know how to collect e-mail & SMS contacts at point of checkout on the shopping cart. We are on the ShopSite e-commerce platform which Klaviyo does not have automatically integrated features. 

3
David To
Community Manager
4 months ago
P
Contributor I
PatrickMNContributor I
asked in Integrations

delete sycned data magento

Hi,We have setup a Magento integration and synced the store with klaviyo but we didnt select the right store. How can we undo this and delete al synced data? We all ready deleted the integration but i am not sure that if we re-create the integration and select the right store to be synced, this will override all exciting data or just add new data on top of it. 

1
chloe.strange
Community Manager
2 months ago
S
Contributor I
shalukumariContributor I
asked in Integrations

Query regarding in placed order data in klaviyo

what is the working process for placed order trigger in shopify linked with klaviyo ? how can configure place orders in order for Shopify ?some one have any idea for that.

1
Brian Turcotte
Community Manager
4 months ago
H
Contributor I
hayleyfmContributor I
asked in Integrations

New Woocommerce plug in - do we need to do anything?

I received an email instructing me to load the new woocommerce plug in. I have already got it loaded. will it update automatically or do I need to start again. The link the email took me to was to integrate woo with klaviyo but there is no mention of updating an existing plug in?Thanks

2
H
Contributor I
1 year ago
J
Contributor I
jmh58Contributor I
asked in Integrations

Question about integrations

Hi all, I am new to Klaviyo, but want to integrate both my CRM (Salesforce) and Magento to one to one Klaviyo account? Is this possible? I have reached out to support but am still waiting on a response. I looked in the support articles but it says that it can only support one type of integration per account. I am not entirely certain what that means. Can anyone assist?  Thanks

1
alex.hong
7 months ago
R
Contributor I
RabmeercatContributor I
asked in Integrations

Right Click Has Been Disabled since we started using Klaviyo on our Shopify store

Hi there, Since we started using Klaviyo we have noticed that the ability for site visitorsto right click on an image on our site has been disabled.  Is there a setting in Klaviyo to enable this agin please?EpicDraws.com

1
David To
Community Manager
1 year ago
N
Contributor I
Nature BacksContributor I
asked in Integrations

Make a product on Shopify collection a popup form

Is there a way to make a product on the collection page popup a form when it’s clicked on? Instead of loading up a new whole new page? 

1
stephen.trumble
Community Manager
6 months ago

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