Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.
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I’m having an issue with the Product Block that I’ve never experienced before. When I click the ‘Browse for Products’ button our product catalogue opens like normal, however when I select a product and click ‘Add Products’ nothing happens. The catalogue window closes but the product hasn’t been added to the block. I thought it might be an issue with the product being brand new, but I’ve tried adding older products with no luck. I’ve also tried opening an old template and adding new products to its block, and I’m having the same issue. I can remove an item that had been selected previously, but it won’t add the product back once deleted. We’ve been using Klaviyo for many years and never had this issue before. Is this something anyone else has dealt with? Or should I just reach out to Klaviyo support?
Hi there, I tried adding a new data feed… however, after I click the button “Save Data Feed” this error below appeared: “Error fetching feed: The URL specified returned a 404 status code. Your feed must return an HTTP 200 response to be valid.” Asking for help on how can I troubleshoot this.. Thank you so much!
When creating coupons in Klaviyo for an abandoned cart flow, do I need to create the coupon in shopify as well? I created the coupon in Klaviyo but I dont see the coupon in Shopify and I dont want customers that get this coupon to not be able to use it because it doesent exist in shopify.
Hey everyone, First time using Woocommerce with Klaviyo and I’m either not seeing the wood for the trees or there’s a tech problem I’ve overlooked…. I’m trying to set up a Post Purchase flow (with order confirmation) flow Attempting to add the correct code to ensure all the dynamic variables (product name, quantity, price, order total, etc) are in place to grab the info from the customer orders so the table is populated for each individual customer in the order confirmation email… I’ve tried several different combinations from the preview screen variable list, but the code I copy and paste is slightly ‘off’ and therefore not displaying correctly in the preview email. Apology if you’ve covered this before, any help greatly appreciated :) J
I’m posting here because the problem I’m having is impacting my company’s revenue.Klaviyo totally doesn’t wan’t to integrate with WooCommerce. I’m getting the error message “We can't complete your setup - Details: Non 200 Response Received” when I try to establish a connection from Klaviyo WooCommerce plugin newest version(v. 3.0.1) to the Klaviyo platform. I contacted Bluehost to assist in whitelisting the user agent but they refuse to assist and say that the plugin is a third party plugin and they can’t help since there aren’t any errors on the WordPress dashboard. I’ve tried the steps that support team has offered here from a user with a similar problem without any luck. 1. Delete the WooCommerce integration in Klaviyo2. Delete the Klaviyo plugin in your WordPress3. Re-install the plugin4. Log into Klaviyo via an incognito window and re-add the WooCommerce integration Still getting same error message. Please please help. I have an ongoing email conversation with the support team
I have been struggling with uploading my CSV file. While I am not receiving any error messages, the file doesn’t seem to have been uploaded becauseI never receive the message about receiving an email once upload is complete (I wish I could attach the screenshot). If the upload is indeed successful, I can’t locate the file.I would really appreciate any help/suggestion. Thank you
Hello,I've added the proper code to my website to add the Out of Stock Button to my product pages. The problem I'm having is, it's always showing even when products are in stock. For instance, I have a product with only one variation. The button still shows when the item is in stock, but if you click it, nothing will happen. When the item is actually out of stock, clicking the button will trigger the popup.On another product, I have two variations (colors), when both are in stock the button still shows and does nothing when clicked. On the same product, when one of the variants is out of stock, the button acts like it should. No button on the variant that's in stock, and working button on the variant that is out of stock. So, just to reiterate. The button is only working as intended with a product that has multiple variations and one of them is out of stock. Any advice on how to fix this?Thank you,-Chris
Hello! I am having some trouble with the Back In Stock notification. The link on the product page just comes up as a crappy hyperlink text. I can’t work out how to make ti a button or at least format it so it fits with the rest of the page? It’s working and I’ve been able to format the popup contents that come up after you push it but not the link itself. Screenshot of the code and the page below. I am on the free Shopify theme called Taste. Thank you for any help! (I asked for some assistance in the Shopify help forum and they gave me some code to put in base.css and it didn’t work).
When trying to add integration from Klaviyo (Magento ver. 220.127.116.11), receive the following message:Invalid WSDL file at https://www.mydomain.com. Received error message: "<unknown>:1:0: no element found." Please contact support or forward this error to your technical team.) Any ideas?
Hi there, I am trying to install Klaviyo on WooCommerce. I have installed the app and trying to connect accounts. When I go to connect accounts, it displays a 404 error page. Here is the link URL on the ‘Connect Account’ button:https://www.klaviyo.com/integration-oauth-one/woocommerce/auth/handle?url=https://livinginstylegallery.com Here is the actual URL when clicked:https://livinginstylegallery.com/wc-auth/v1/authorize?app_name=Klaviyo&user_id=WQqJrh_W6B5CE&scope=read_write&callback_url=https%3A%2F%2Fwww.klaviyo.com%2Fintegration-oauth-one%2Fwoocommerce%2Fauth%2Fsave%3Fdomain_url%3Dhttps%253A%252F%252Flivinginstylegallery.com%252F%26timestamp%3D1645720960&return_url=https%3A%2F%2Fwww.klaviyo.com%2Fintegration%2Fwoocommerce%3Fauth_redirect%3DTrue%26domain_url%3Dhttps%253A%252F%252Flivinginstylegallery.com%252F
Hi there attempting to have webflow sign up people without leaving the site:I have tried setting up similarly to mailchimp but it doesnt seem to work, it re-directs to another sign up page where it requests the email again. Does anyone have a fix for this?Here are the settings: bestob
If your Facebook integration is disabled, two possible reasons are that:There was an authorization error An action was taken in Facebook that disrupted the integrationRegarding authorization, your integration will disable due to a permissions error if you update settings in your Facebook Ads account that cause our authentication token to get revoked (i.e. if you update account password). This can also happen if different users are manipulating audiences and these users don't have full admin permissions.There are also certain actions you can take in Facebook that will disrupt the integration and cause it to disable. A common example is if you delete an audience in Facebook that we are actively trying to sync with. Our integration will disable if we attempt to sync with a deleted audience because we can’t determine why we can’t sync with the audience; we default to assuming there is a permissions issue and an authentication error is triggered.If you see that your integration is disabled
I’m unable to pull in the Abandoned Checkout metric from ReCharge into Klaviyo. I’ve done the basic ReCharge integration and followed the instructions from Klaviyo to paste public API key into ReCharge to activate the Abandoned Checkout metric. However, after testing, it is still not working. Does anyone have a solution for this?
Does anyone have experience integrating Klaviyo into the Shopify Impulse theme? I’m struggling with it mightily. I’ve got almost everything up and running but I’m finding it impossible to get the “Viewed Product” tracking to work. I’ve been following the Kalviyo instructions to the letter (adding the Viewed Product snippet to the Product.liquid file), and also experimenting with adding the snippet to other areas of the product layout, all without luck. Has anyone got the Viewed Product tracking to work on Impulse and can provide instruction on how exactly you did it? Thanks!
I get the above and have no idea how to make it not fail after searching on google, please give advice, thanks.Background if it matters: I didn’t pay for my shopify store once my 14day free trial was over and waited 20+ days before reactivating my store, maybe this triggered it, nonetheless need a solution.
My store has recently opened a brick-and-mortar shop, so in addition to shipping goods to customers, customers also have the option of picking their items up at the shop. When customers choose the pickup option, we manually change the order status in BigCommerce to “Awaiting Pickup” when the order is ready. Ideally, we want this status change to trigger a flow in Klaviyo to send an “order is ready for pickup” email. Because this is a manual change on BigCommerce’s back end, there isn’t a part of our website that I can add Track code to -- at least, not that I’m aware of. Does anyone know of a way to get Klaviyo to see this as an event? Or have other ideas how to trigger this flow?
We got an error message from Klaviyo saying that our WooCommerce integration's periodic sync has failed. Our data from WooCommerce has stopped updating, which means that our flows are not being triggered.Has anyone else experienced this? And what did you do to fix it? Any ideas as to what causes this?(We have contacted Klaviyo support as directed by the error message, but they’ve informed us that they are slow and suggested we ask the Community in the meantime.)
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