Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.
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- 1,210 Replies
Hello everyone,Our transactional emails look like this,Klaviyo :Ordered, ShippedShipstation:Delivered Can Klaviyo take care of the “Delivered” emails so Shipstation can stop sending them?The solutions I got 7 months ago from Klaviyo seemed to either subscribe to an other software integration (at this point I am collecting apps like pokemons), or to create a flow that would approximately guess when the delivery (that one I can foresee issue with customers already).I don’t mind continuing our workflow as is. If the Dev team have finally added this great integration ( Shipstation ---->inform Klaviyo the shipment is delivered--->Klaviyo sends a “delivered” email) we will gladly adopt it and use it.Thank you very much for any answers
Hey everyone can someone recommend a landing page platform that integrates with klaviyo and postscripts??? I know Klaviyo and postscripts integrates with each other what I want to do is create a landing page for a lead magnet to collect phone numbers that goes in to klaviyo then from klaviyo it goes into postscript
My Shopify website is new - so new that the actual store pages are not yet live, though other pages are. I have added a Klaviyo newsletter signup to my site using a snippet. It works fine but is clunky with the design. I’d rather use the signup form in the Shopify template, however the integration is not working! I followed directions without a hitch. It says that my site is integrated, yet any email addresses added via the template signup are added to profiles and do not show up in the newsletter list. (In fact I have to search to find the profile and the profile says that it accepts marketing) Is it because the snippet is still installed? I only have one store and one Klaviyo account. I have searched through the forum and I am seeing that this has happened to several people but have not found a resolution for a new store with a small newsletter that is just starting.
Hi, We integrated Klaviyo to our ManyChat account, and we want to have a double opt-in confirmation for the users giving their emails or wanted to be on our subscriber’s list. Is it possible to send a confirmation for their subscription once the emails are already transferred to Klaviyo Lists without going through the signup form? Is Klaviyo double opt-in only possible for signup forms or are there any other ways to use Klaviyo double opt-in option? Looking forward to hearing from you. Many thanks, Jen
Unable to find Magento WSDL at http://example.com.au/api/v2_soap?wsdl=1. Please check that the URL is correct.
Hi,We are on Magento 1.10 and I have followed instructions to install Klaviyo.The integration errors in Klavio adim are as follows.if HTTPUnable to find Magento WSDL at http://test.kinggee.com.au/api/v2_soap?wsdl=1. Please check that the URL is correct. if HTTPS: We don’t have SSL on our test site so I am unable to use this.Can I also get some best practices around having a Sandbox environment for non-prod and how we can separate from prod data?Thanks
My store runs on WooCommerce and I want to add a loyalty/rewards option. What are some recommended plugins that integrates with Klaviyo and what are some suggestions or best practices for building flows/triggers around a loyalty/rewards program?
Hi Klaviyo support,We’re new customers on board, working on migrating from our old ESP over to Klaviyo.I am working on designing a couple of templates. In our old ESP, we’re able to dynamically insert products in templates / campaign editor.We pull the products from our PIM system from which we copy-paste a product-ESP ID, a 14-digit code, into a dynamic field in the campaign editor, from which the product displays. How is it possible to have a similar solution with Klaviyo ? Thanks for your help. Rgds. Philip
We experience some issues with our Shopify product feed.Products in draft are being included in the product feed, and displayed in our product blocks. How are they excluded? Same issue with our inventory status. Products being out of stock, are likewise getting displayed in our product blocks, even though these products are not available, and can’t get purchased when out of stock. Finally we also struggle with the price format, which is including ",00" decimals in product prices, even though prices on our Shopify shop, appear without any decimalsI sincerely appreciate your help.
Hello! I am fairly new to Klaviyo. I started a fly in popup for my shop that all funnel under a segment called “newsletter.” Am I able to add the e-mails collected via Shopify onto Klaviyo in order to have all e-mail contacts in one spot? If there is a link someone could send with this answer if it has already been asked before that would be fantastic as well.So thankful for this community!
Hi I just integrated klaviyo with my facebook lead generation ad.I sync the lead form with a list in my account. I setup a welcome series for the list.So once my lead form gets a lead, the new lead will automatically receive a welcome email, is that right?I cant test this myself, so I’m worried if it really works. This is important since I’m offering the lead I promised in the welcome email.
Hi! I want to be able to re-create a survey in Klaviyo that we had created in Mailchimp. It was a live page and embedded in emails. Has anyone done this here or I will need to try and use a 3rd Party like Typeform or Survicate to achieve this? Here’s the simple survey and rating request we are trying to recreate here:https://us20.list-manage.com/survey?u=2f1317f68627303562cc51de8&id=dfdcf433af&attribution=false Since migrating, this is the last piece we just can't seem to sort out. I contacted support 2 weeks ago via message (the chat links don’t work for me in Chrome or Safari to contact them directly), and haven’t received a response.
I really want to get this Viewed product script to work and I’ve been trying for three months now. I’m using Shopify and just to start from scratch, I completely removed all instances of the Viewed Product code from the entire store, so with that being said, I should show that the integration should be off, but my store is showing the integration enabled. So assuming that this is correct and the Viewed Product integration checks out and is working, then why am I getting Blank products as per the image. When Blank products show up, then it sends an email to the customer automatically, but the email looks broken, because no product image is attached. How do I stop broken product views. I know this is a known issue, because I’ve seen others posting about it and there is no resolution.
The “Notify When Available” Button works perfect when I go to the exact shoe and color I want to choose on the product page. Example: https://kizik.com/products/womens-athens-sunriseHowever if I change the color on the product detail page, The “Notify When Available” button doesn’t work correctly. I need to refresh the page to get it to work. Example: https://kizik.com/products/womens-athens - then go to the Sunrise shoe - You’ll see the “Notify When Available” won’t work. Is there something in the code that I can do to refresh the button each time you change the color? Thank you for the help
Why Are My FB Lead Ad Forms Receiving Users' Phone Numbers But SMS Consent Isn't Recorded In Klaviyo?
I have setup a Facebook Lead Form Ad to grow my email and SMS list. Everything seems to be great and the integration is working fine, but how do I get these to be subscribed to SMS when syncing via the FB integration? I look at their profiles, their number is there, but its not subscribing them to SMS. It’s subscribing them to email fine and the welcome series flow is being triggered, but it’s not for SMS.Does this not work with FB Lead Form integration? Should I just ditch the form and have them go directly to the site and fill out my Klaviyo based form? (which is working properly). I would prefer to use the FB Lead form as this ad campaign is working great so far, just need to get the SMS part to work.
We recently installed the “email me when available” code on Shopify plus to enable the BIS flow, but it is only showing up sporadically. It seems to come and go from PDPs and / or will show up for some variants but not for others. Because it is so random, our developer has had issues addressing. If anyone has solved this, I’m all ears. Thanks!!
I have Klaviyo integrated with WooCommerce. We were previously integrated with our dev site, but have since updated this to be our prod site. However most of the products being synced are still from the dev site, and link to the dev site. Also, while some products have been synced from our prod site, not all of them have been synced and some are missing from the catalog in Klaviyo.How do either delete the products in Klaviyo so that they can be synced properly, or update these products manually so that they point to the right site? What am I missing? Thanks in advance!
Hi all, I’m new to Klaviyo and I’ve just learned about Typeform as well in order to perform surveys and attach responses to Klaviyo profiles. I am trying to figure out how best to strategically use this integrated tool.I noticed that Typeform offers several pricing plans directly correlating to the number of responses per month. I’d like to understand how other Klaviyo clients are best using Typeform to collect responses if they have a high number of active profiles in their account? For example, if you have 25,000 active profiles in your Klaviyo account – do you sign up for the Business plan with Typeform that allows up to 50,000 responses per month so you can send surveys to your entire database? Or, do you sign up for a lower tier Typeform plan like their Plus or Basic and strategically send surveys only to very highly engaged profiles? Can anyone clarify for me whether the Typeform number of responses per month is based upon the number of individual answers collected among all reci
We currently have a Wix store but rebuilding the SAME store in Shopify on the staging Shopify domain.Klaviyo is currenty connected to the Wix store. I the same Klaviyo account to be connected to the Shopify store.Before we point the main domain from the Wix store to the new Shopify store I’d like to get Klaviyo set up and integrated with the new Shopify store while it’s on the staging domain.Is it possible to do this? Would you recommend it or is it worth just waiting until the new Shopify store is live and then integrating with Klaviyo?
Problems migrating from Constant Contact using the Klaviyo Integration, anyone figure out this API Key?
Attempting to migrate Constant Contact data to Klaviyo using the Integration tool and wondering if anyone has cracked this code recently, and can share steps on creating the API keys on the Constant Contact side of things? Keep running into error messages.I have followed the instructions provided from Klaviyo to the T, but keep running into the same error message. Have chatted with support for a few hours, no luck…For what its worth, I did notice the instructions from Klaviyo may be outdated… They mention a V2 API generator from Mastery that Constant Contact uses to create API’s, however it appears that Constant Contact now uses a V3 API generator, with different screens and set up process. Not sure if this is the issue?Creating the API keys on the Constant Contact side of the house isn’t the smoothest, which Im sure isnt helping.Any and all help welcome.Thanks!
I am on a free account, testing out the Klaviyo platform, and I tried to set up a Zoho CRM integration on Friday. When I checked back in on it yesterday the status of the sync was still listed as “sync in progress”. I deleted that sync and tried again to sync yesterday but I am still running into the same issue. When I go in and click on the “update zoho settings” button I get a red notification that says “There was an unknown issue trying to connect”. I have 5 custom fields that I wanted to sync over to Klaviyo and I have confirmed that I have listed them out as they are labeled under the Zoho API. I don’t think list size is an issue because we only have a list of 102 leads in Zoho.Does anyone know why this integration won’t sync? Is it perhaps because I am on a free account? Or because the Zoho account is on a free trial? Is there somewhere I have to go under Zoho to grant access to Klaviyo (I looked under developer tools and don’t see any prompts under my zoho account)?
I have a flow set up for abandoned cart, which seems to be working well.However, there doesnt seem to be a “back flow” to Shopify to show that the emails have gone out to these customers. Shopify shows as no email sent. Is this meant to happen? is there a way to set this up so there is a back flow and Klaviyo inputs the sent data to Shopify?
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