According to the Klaviyo Help Center, a user is only cookied if 1) they fill out a sign up form and 2) if they click on a link in a Klaviyo generated email. We have a large number of customers who are active in our Klaviyo database, but they will frequently clear their browser cache and NOT click links in our emails. Given this situation, we cannot track their activity (view product, add to cart, checkout, etc.) on our website.
Is there any workaround for this? Any other way to track/cookie an existing Klaviyo user without asking them to click links in our emails?
Best answer by DovView original