Question

Klaviyo and WooCommerce Integration


Badge +1

I integrated Klaviyo and Woocommerce based on the steps based here:

https://help.klaviyo.com/hc/en-us/articles/115005255808-How-to-Integrate-with-WooCommerce#overview0 

However after that, while checking the Placed Order Metric, the Order Item shows as empty in Klaviyo. Any leads as to what may have gone wrong?

 


2 replies

Userlevel 6
Badge +30

Does the product have a image. Especially working with variations this might sometimes have issues.

Userlevel 7
Badge +56

Hi @saravanan,

Thank you for sharing your question with the Klaviyo Community.

I noticed that your question is currently being investigated by our support team. We’ll be monitoring the progress there and a member of the community will follow-up here when we have some further clarity on the resolution.

Thanks and have a great day.

 

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