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Klaviyo and Yotpo Integration

  • 29 April 2021
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Hi,

We have a client on Klaviyo and we’d like to know how to send auto generated Klaviyo discount codes to customers when they purchase a product?  Is there a way, to insert a auto generated code in a Klaviyo post purchase flow that will first ask the customer for a review.  Then once the customer submits a review, second email will be sent which will include their on time use discount code from Klaviyo?

Thanks in advance everyone! 

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Best answer by Bobi N. 29 April 2021, 09:55

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@MikeH 

Not sure what do you mean by auto generated codes, but all klaviyo flow codes are auto generated and dynamic. here is article on how to use codes https://help.klaviyo.com/hc/en-us/articles/115005084727-How-to-Use-Coupon-Codes-in-Klaviyo

When it comes to sending code after submit of review it has to be 2 different flows.. so in post purchase you will ask for review and than another flow started when someone left a review, that is the only way you can send email immediately after someone leave a review.

If it is in the same flow it has to have time delay between emails and time delays are not dynamic. It can’t be set when someone leave a review but have to be static time like 1 day or 1 hour etc after previous email. And that wont work properly, that is why u need 2 different flows.

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Nice, got it Bobi. Two flows. Makes total sense.

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Hi MikeH,

 

I would like to kindly ask if you were able to create a custom metric “leaves a review” for a flow?

I just can’t figure out on how to do it :sweat_smile:

 

Thank you so much!

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