I am using Recharge´s new Quick Actions with a Klaviyo flow that notifies customers about an upcoming subscription. I am now trying to add the product items (title + variant title) that are scheduled in the upcoming order, so the customer actually sees the products where he can apply the quick actions to.
What is the correct way to display those products from the event in the email? Tried this one, but didn't work.
Thanks for your help!
Best answer by elisegaines
Some things to watch out for are:
- Make sure you’re using the correct variables, based on the event data
- Preview from within the flow email editor; if you preview from somewhere else, it won’t be able to access sample event data
- Do you have any test events for this new ReCharge event? If there’s no event history, there won’t be any data to display in the preview.
If none of those things fix the issue, could you share a screenshot of how you set the block up, including the “data source” section, along with a screenshot of your event data if possible?