Trustpilot and Klaviyo

Hey @SeanMcC, thanks for reaching out! 😄 Integrating Trustpilot and Klaviyo sounds like a great way to streamline your customer feedback process. 💯 As an Email Marketer, I believe here's what you can do:

1. Connect your Trustpilot account to Klaviyo using Klaviyo's native integration with Trustpilot. This will allow you to access customer review data in Klaviyo.

2. Create a segment in Klaviyo that targets customers who have received a review request from Trustpilot, but have not left a review yet.

3. Use this segment to create a flow specifically for non-reviewers. In this flow, you can include blocks that encourage these customers to leave a review on Trustpilot.

4. Make sure to regularly check this segment and flow to see if the customer has left a review and to adjust the flow as needed.

I hope this helps, and let me know if there's anything else I can assist with! 🙌

Hello, we are currently also looking to implement Truspilot into our Klaviyo flow.

You mention there is a native integration of Trustpilot within Klaviyo, can you tell me which one that is?
I only find the one by Trustpilot: https://business.trustpilot.com/partners/integrations/klaviyo

And it’s the same as here: https://connect.klaviyo.com/integrations/trustpilot
But that is just to display widget information… Not really what you suggest in your point nr 1.

So do you have more information so that we can know if they already left a review or not?

Thanks,

Robbie

@bettermail-Mirko Hi thanks for your suggestion.

Are you sure this is possible as I have not been able to set up the integration you suggest however I can of course integrate Trustpilot widget into email content.

Thanks

Sean