Hi everyone (First time posting)
I have connected Klaviyo to my WooCommerce and I think its working ok- However I have a “subscribe” box on my homepage (Wordpress site) and its not pulling through new subscribers to my klaviyo its still sending them to Mailchimp.
I have deactivated Mailchimp but they still aren't reaching Klayvio-
Can anyone help me please? Do I ned to connect the form? if so HOW?
Best answer by David ToView original
Welcome to Klaviyo and thanks for being a member of the Klaviyo Community!
From your details, it sounds like you may not have adjusted the redirect for this signup from on your homepage to be adding users to a Klaviyo list. You can find instructions on how to set up this redirect from the How to Redirect Existing Signup Forms to Klaviyo article.
Alternatively, you can also replace this signup form with a Klaviyo built one that would already give you the capability to link it to a Klaviyo list. You can learn more about using and building a Klaviyo signup form from the following articles:
I hope this helps!
I’ve transferring to Klaviyo from MailChimp and we have a Wordpress / WooCommerce site with the sign up on our home page. Currently trying to redirect the sign up traffic from MailChimp traffic over to the Klaviyo account - the link provided in the previous response does not exist.
Is there anything else I can use to help me out?
At this time, it’s not possible to redirect existing sign-up forms when migrating from Mailchimp. Instead, the best workaround is to take advantage of Klaviyo's native sign-up form builder to create and customize a new form.
I hope this helps to clarify, and thanks for using the Community!