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Hi everyone (First time posting)
I have connected Klaviyo to my WooCommerce and I think its working ok- However I have a “subscribe” box on my homepage (Wordpress site) and its not pulling through new subscribers to my klaviyo its still sending them to Mailchimp.
I have deactivated Mailchimp but they still aren't reaching Klayvio-
Can anyone help me please? Do I ned to connect the form? if so HOW?
Thank you
Best answer by David To
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+58
Hello
Welcome to Klaviyo and thanks for being a member of the Klaviyo Community!
From your details, it sounds like you may not have adjusted the redirect for this signup from on your homepage to be adding users to a Klaviyo list. You can find instructions on how to set up this redirect from the How to Redirect Existing Signup Forms to Klaviyo article.
Alternatively, you can also replace this signup form with a Klaviyo built one that would already give you the capability to link it to a Klaviyo list. You can learn more about using and building a Klaviyo signup form from the following articles:
I hope this helps!
David
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