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Turning a custom property into a first name property

  • 3 April 2023
  • 1 reply
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Hi Klaviyo community!

I’ve a problem with the Typeform and Klaviyo integration. 

Typeform is syncing the first name property collected in Typeform as an custom property in Klaviyo.

How can i set up a flow to convert the custom property into the first name property in klaviyo? 

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Best answer by Brett_Gatsby 3 April 2023, 16:22

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Hi Christian, not sure about converting the historical responses - but first things firrst, going forward, I want to make sure you get the name field syncing properly, can you confirm you’ve set the Typeform question up as follows:

Design your Typeform form for syncing

  • If "first" is part of the question, the answer is set to the first name property in Klaviyo.

https://help.klaviyo.com/hc/en-us/articles/115000107112-Getting-started-with-Typeform

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