I was looking at Yotpo to integrate with klaviyo in order to
1. Get reviews within the email and
2. to integrate with Smile.io in order to give rewards for reviews.
I am concerned about the complexity of using Yotpo w/ Klaviyo but maybe I shouldn’t be.
If anyone has any thoughts or other apps that would work I would love to know more.
Best answer by Taylor TarpleyView original
Great question! Happy to see you’re investigating customer loyalty programs.
While we don't have a direct integration with Yotpo as it is one of our 3rd party integrations, many Klaviyo users utilize Yotpo and Smile for product reviews and points! If you choose to integrate with Yotpo, it will allow Klaviyo to pull review highlights into Klaviyo emails, and collects custom properties on profiles that can be used for segmenting on your end. If your Yotpo review is on a specific page on your website, you should be able to link your Yotpo review to your Klaviyo email or if you have a direct link to your Yotpo review, then you can just hyperlink a button in your Klaviyo email like in the example below. You can read more about how you can utilize Yotpo data in Klaviyo from this Yotpo article.
However, I know there are some users who use Klaviyo to gather this info rather than other integrations. I’d recommend checking out these informative threads to understand other users’ experience with the integration to help answer any questions or concerns you might have.
@sunny.delaney, @roshamboshades, @MikeH, have you all found the Yotpo integration to be worthwhile integrating with Klaviyo, would you recommend it to other users? Would love to hear your thoughts!
Finally, I’d suggest checking out this informative live training on all the benefits of integrating w a loyalty program to build customer relationships.
Hope this helps!
Thanks Taylor! as always a great help.