Is anyone else having issues connecting their Facebook Lead ads integration? I have successfully connected the advertising account and audiences but it’s not loading any Facebook pages I am admin of.
I have logged with support with no response. Any help would be greatly appreciated.
Best answer by Taylor TarpleyView original
Thanks for sharing your question with us! Happy to help!
This issue could be due to Facebook’s issue with the ‘New Pages’ experience at the moment. In order to fix this, I’d recommend changing to the ‘Classic view’ until Facebook resolves the issues. In order to do so you’ll need to remove the current FB integration on your Klaviyo account and re-add it. You can do so by following these steps:
Once you have followed these steps, you should be able to load Facebook pages in your Lead Ads section of your integration!
Thanks for participating in the Community!