Integrations

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

  • 682 Topics
  • 2,120 Replies
Brian Turcotte
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Brian Turcotte
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Need clarity for an integration: Shopify store + Shipstream + Klaviyo -...

Hi @fidelityservices! Just jumping in to provide a little more information that you might find helpful. @SeanMcC is totally right, if you ac...
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Omar
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Omar
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Wordpress Multisite Integration

What he said :-) If you're not using Woo then just adding the tracking manually would be best.When using multisite however be careful and aw...
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Brian Turcotte
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Brian Turcotte
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Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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682 Topics

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Contributor I
LectrosisContributor I
asked in Integrations

Cant connect embed to klaviyo account

 

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L
Contributor I
7 hours ago
M
Contributor I
m-a-t-tContributor I
asked in Integrations

Shopify > Klaviyo sync not working

I’ve connected a new store I’m working on to Klaviyo, but it is not syncing the data. These are the things I’ve checked and tried with no luck;• Checked Integration, which tells me ✅ The Klaviyo App Embed is enabled on your Shopify store.• Checked that the option to Sync your Shopify email subscribers to Klaviyo ✅• Checked that the Shopify form is collecting data, which it is ✅• Checked that the Shopify form is adding the newsletter tag, which it is ✅This is the URL to the site.I’m at a loss now to what else to try. Can anyone advise?Thanks,Matt

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M
Contributor I
1 day ago
D
Contributor I
DrorContributor I
asked in Integrations

How do i add a dynamic token to klaviyo

Hi, We are a saas company and our login contains a token.After the customer finishes the payment process (paddle) we want to send him a unique token we generate from our side.How can i use some dynamic field to send him this token?ThanksDror.  

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Brian Turcotte
Community Manager
1 day ago
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Contributor I
MelanieHargroveContributor I
asked in Integrations

Email forms not populating to Klaviyo

Hi there, I am having a hard time getting my email forms on Shopify to populate over to my Newsletter list in Klaviyo. I have my shop and Klaviyo integrated and it says that it should just show up in my Klaviyo Newsletter folder when people sign up with their email on shopify… What am I missing here ? Thanks for the replies

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Brian Turcotte
Community Manager
2 days ago
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Contributor I
Sebastianmtbgear.dkContributor I
asked in Integrations

Abicart?

Hi, does anyone know if Klaviyo works togehter with Abicart webshops?  We have 2 shops, one in shopify (works perfect with Klaviyo) and then we have another one in the Abicart system but we cant find anything that learn us how to use klaviyo in the abicart?  Sebastian.  

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Brian Turcotte
Community Manager
5 days ago
C
Contributor I
CitrusbitsContributor I
asked in Integrations

Uncaught ReferenceError: Klaviyo is not defined

Hi Team,We are receiving the error that “Klaviyo is not defined” while triggering the event and the whole page is frozen in WordPress. It looks like Klaviyo is not initialized/loaded correctly. Is there any method or callback to ensure that Klaviyo is loaded successfully?

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Brian Turcotte
Community Manager
6 days ago
W
Problem Solver I
wernstromProblem Solver I
asked in Integrations

Migrating from BigCommerce to Shopify

Hi folks,Later in the year we are moving from BigCommerce to Shopify. I’m aware of the doc here:https://help.klaviyo.com/hc/en-us/articles/360003124151… but I think I’m overthinking things. Migrating is essentially setting up a whole new Klaviyo account (with the same login credentials) correct? OR can I use the existing account, and turn off the BC integration and set up the Shopify one?Thanks!

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David To
Community Manager
5 days ago
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Contributor I
davidcaffeine1999Contributor I
asked in Integrations

New to Ecommerce Integrations

Hi I’m new to Klaviyo. Anyone from Asia? Is Klaviyo able to integrate e-commerce platform “Shopee” and Lazada”. If yes, I assume that Klaviyo is then able to do abandoned cart flows via email and sms?? 

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Brian Turcotte
Community Manager
8 days ago
U
Contributor I
UlysseContributor I
asked in Integrations

Abandoned cart with Stripe Impossible

Hello, I can’t find a way to integrate abandoned cart via stripe with Klaviyo I use Podia which is a different software than Shopify, It does not integrate directly to Klaviyo but with Mailchimp I noticed that Stripe does integrate with Klaviyo which is great BUT only have 4 metrics (of the 164 available). On these, there is Which is great for the failed payment (A big part of my business) But not so great for abandoned cart flow The only way I found is to combine Issued Invoice with Succesfully paid (The customer had an Issued invoice but did not succeed to pay, so it has a conditional split inside which is not optimal I guess Even then, a lot of customers do not receive any Invoice because they “Checkout Started” (as in shopify integration) but did not complete payment card informations, I still got their mail though Seems like A complete integration with Stripe / Klaviyo would do the trick I don’t get why there’s only 4 available options instead of the possible 164  Anyone knows any

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Brian Turcotte
Community Manager
8 days ago
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Contributor I
kjbolt610Contributor I
asked in Integrations

Typeform populating with Custom Properties as Hidden Fields

Hi there,I have a survey that needs to pull in custom properties into hidden fields within the questions. What is the code that I would need to use to reference one of these custom properties? I am not sure if it needs to include the person lookup references like the below:  {{ person|lookup:'Favorite Color' }} . Any help here would be fantastic!

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Brian Turcotte
Community Manager
8 days ago
S
Contributor I
Sstern6Contributor I
asked in Integrations

Trigger Add to Cart and Cart Abandon for Custom SAAS solution

Hey! Ive been doing some digging. If i have a custom software with products and i want to trigger add to cart and browse abandon flows. Will I need to:1. Initialize klaviyo on the client? Then do something like the following to ensure they flow is triggered? https://developers.klaviyo.com/en/docs/guide_to_integrating_a_platform_without_a_pre_built_klaviyo_integration#added-to-cart-tracking-snippet 2.Does anything need to be done on the server with the api? Or is this all done client side? Thanks

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Brian Turcotte
Community Manager
12 days ago
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Contributor I
MetriContributor I
asked in Integrations

How can I tell if Klarna bill is real or not?

I got an email from us.shop.receivables@klarna.com about outstanding amount due details of which are in setllement app in Klaviyo’s merchant portal. I don’t see any details there. It seems like a scam. How do I verify this?

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Taylor Tarpley
Community Manager
13 days ago
E
Contributor I
elodesigncoContributor I
asked in Integrations

Errors: can't intergrate woocommerce, submit support and other errors

 

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E
Contributor I
8 days ago
O
Contributor I
Object_StoryContributor I
asked in Integrations

Migrating from MailChimp to Klaviyo - help!

Hello all, I’m very new to Klaviyo, migrating from MailChimp has proven too much for me, ha ha! I wonder if you can help? Here’s what I’ve done: Integrated Klaviyo integration with Shopify Integrated MailChimp integration with Klaviyo Deleted MailChimp integration from Shopify Created a welcome flow for my ‘newsletter’ list on KlaviyoAnd here’s what’s happened:All my customers on my customer lists on Shopify are now showing as ‘unsubscribed’ from marketing. How can I revert this?  My ‘newsletter’ sign up forms (I use the ones on my Shopify theme) aren’t linking to my Klaviyo newsletter list. Any ideas as to how I can link my pop-up and newsletter segments on to Klaviyo? I use the Symmetry theme.  I have two lists on Klavio - one which looks to be a list integrated from MailChimp and a new ‘newsletter’ list. Am I able to combine these lists? Any help would be appreciated, thank you so much : ) Alice 

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Brian Turcotte
Community Manager
13 days ago
M
Partner - Silver
multimercePartner - Silver
asked in Integrations

Custom metric API issue

Hi there,I need some help understanding Metrics & events.I am tracking custom events such as “Lead” via GTM and KL Track API.These events appear under Metrics > API and have the same icon as all the other Klaviyo ones (e.g. Active on site).How can I build custom event with my branded icon?  

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Brian Turcotte
Community Manager
14 days ago
O
Contributor I
OtherloveContributor I
asked in Integrations

Shopify integration failing to syncing

Hi there. We have a client, Superfree Food, who has the Shopify integration setup. On both sides of the integration, it is setup with no errors showing to add email subscribers who accept marketing in Shopify to a specific list “Newsletter” created in Klaviyo. There is no syncing happening still. This list shows 11 subscribers, wheras Shopify lists 47 Email Subscribers. I have reconnected the account and tried re-importing historical data. Any help would be greatly appreciated.  

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Brian Turcotte
Community Manager
14 days ago
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Contributor I
lfernandezContributor I
asked in Integrations

How To Track Form Submissions in Google Analytics 4

Hey there, can someone tell me how can I track form submissions in Google Analytics 4?Is this something that I can achieve or not technically possible?I’m familiarized with GA4 and Google Tag Manager, also configured GA4 in Shopify and have Klaviyo script running on all my pages, it’s working with UA but not in GA4...Please help! 🙏🏽

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Brian Turcotte
Community Manager
1 day ago
O
Contributor I
Oliver.TContributor I
asked in Integrations

Need Help With Treeapp Klaviyo Integration

Hello! I need some guidance with integrating TreeApp into my Klaviyo account and testing the flows.Here's what I've done so far:Connected TreeApp in the backend Created a flow with the "Placed Order" trigger Set up a webhook with the TreeApp key using this code: { "quantity": 1, "profile_id": "{{person.KlaviyoID}}" } Now, I have a few questions:Is this code correct for planting one tree per order using TreeApp? How can I test and send the TreeApp flows to see how they look? Do I need to design my own template for this? Are there any additional steps or configurations required in Klaviyo for a seamless integration?Your guidance would be greatly appreciated. If you have any resources or documentation that can assist me, please share them.Thanks in advance 

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Brian Turcotte
Community Manager
14 days ago
S
Contributor I
SelmaContributor I
asked in Integrations

Option "products that a customer has added to the cart" is not displayed

Good afternoon! I am new to Klaviyo. I did a custom catalog and abandoned cart shipping integration using the Klaviyo API. The recorded data is correct, but when creating a product feed to track abandoned carts, if I choose the "Custom for each customer" option, then the "Products a customer has added to cart" option is not displayed ” did it ever happen to you? How did they fix it? From already thank you very much.  

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Brian Turcotte
Community Manager
6 days ago
R
Contributor I
robinsroysContributor I
asked in Integrations

Zapier not transferring new leads to Klaviyo

Hi all,  i have a zap in zapier that should transfer new fb leads pay someone to take my online course to my list in Klaviyo. it was working since yesterday. but it stopped suddenly. i checked the task limits in zapier, contact limits in klaviyo, and I’m not close to the limits. i made a new zap but it didn’t fix it. does anyone has any suggestions?

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David To
Community Manager
27 days ago
A
Contributor I
anthony_monkContributor I
asked in Integrations

Update Product item via API

I am trying to update a product from the catalog with the api: https://developers.klaviyo.com/en/reference/update_catalog_itemWhen i was trying this i was getting erorr.:This is the the body:7175259619489 is the item ID {  "data": {    "type": "catalog-item",    "id": "$custom:::$default::7175259619489",    "attributes": {      "title": "Ocean Blue Shirt (Sample)",      "price": 42,      "description": "A description of the catalog item.",      "url": "https://via.placeholder.com/150",      "image_full_url": "https://via.placeholder.com/300",      "image_thumbnail_url": "https://via.placeholder.com/150",      "custom_metadata": {        "newKey": "New Value"      },      "published": true    },    "relationships": {      "categories": {        "data": [          {            "type": "catalog-category",            "id": "$custom:::$default:::SAMPLE-DATA-CATEGORY-APPAREL"          }        ]      }    }  }}This is the error: {    "errors": [        {            "id": "b9e0d202-8058-40ec-

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David To
Community Manager
27 days ago
B
Contributor I
bjonesContributor I
asked in Integrations

Abandoned Cart Snippet Google Tag Manager

Hello,Does anyone have a code snippet to check for an Abandoned Cart that I can install through Google Tag Manager? Thank you!

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David To
Community Manager
27 days ago
L
Contributor IV
LaurentContributor IV
asked in Integrations

Typeform Segmentation - People who did not end the form ?

Hi,I would like to know what people started a form but did not end it ?Do you know how can i do ?thanks a lot,Laurent

1
David To
Community Manager
29 days ago
L
Contributor I
Lou.milkbarbreastpumpsContributor I
asked in Integrations

shopify in-cart upsells that dont interfere with event tracking

Hi! Would love to know what all you klaviyo/Shopify e-commerce businesses are using for your in cart upsells.  Currently using monster upsell, and have had ongoing issues with event tracking.  Unfortunately, for ACATC flow to work there can only be one add to cart snippet. Does anyone know a work around or any other Shopify apps that integrate seamlessly with event tracking on klaviyo.  Thanks! 

1
David To
Community Manager
30 days ago
B
Contributor I
blissyContributor I
asked in Integrations

Stripe API not passing customer names to Klaviyo?

It looks like when a customer who is NOT in Klaviyo previously purchases on Stripe, only their email is passed to Klaviyo but not their name. Can I change something to make Stripe pass the name as well?

7
David To
Community Manager
27 days ago

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