Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.
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If you integrated with Facebook, but don’t see your Facebook page on the dropdown menu for Lead Ad settings in Klaviyo, the problem might be that the Facebook user who integrated with Klaviyo doesn’t have admin permissions on the associated page. The Facebook user who integrates with Klaviyo must have admin permissions on the associated Facebook Page in order for Lead Ads to work correctly. The only Facebook Pages available are those where the user has admin permissions. If you don't see the page you’re looking for when integrating, then the user who integrated with Facebook doesn't have admin permissions. After adding a user as an admin, it’s important to remove and re-add the integration so that it will work properly. To learn how to add a user as an admin, check out this post:Another way to solve this issue is by removing and re-adding the integration, and when you re-add, make sure to use a profile who already has admin permissions for the page. The Facebook user with the proper pa
Hi,We integrated our Woocommerce website with Klaviyo today and we noticed a checkbox appeared on the checkout page as soon as we activated the Klaviyo plugin on Wordpress. It’s just a checkbox underneath the email field and with the words “(optional)” next to it.Any ideas how to remove this? I’m guessing it’s meant to be the Newsletter signup but then I’m not sure where to go to customise the text or to remove the option entirely.I’d appreciate any help!Thanks!
We use Klaviyo sign-up forms on our blog articles only. Klaviyo is slowing down page load times on all pages, even though it should only be running on blog pages.How can I turn off Klaviyo tracking for all pages other than blog pages? I can’t find any Klaviyo code snippets in my Shopify store, and I’ve already set Klaviyo to only run on blog pages in the newsletter settings.Screenshot below from Lighthouse shows Klaviyo blocking main thread work on a non-blog page.
Hi, I’m having issue with the integration of my WooCommerce with Klaviyo. I generated an API key with read,write permission. I have my consumer key and consumer secret wich I paste in my integrations settings. But when I click « Connect to WooCommerce» this message appear « Unable to access API with credentials specified». I’m stuck here and don’t jnow what to do
I managed to integrate my shopify account with Klaviyo but even after pasting the snippet code into product.liquid in the shopify theme, the web tracking won’t successfully get set up - it just says ‘waiting for data’ at the bottom and won’t receive anything. What should I do?
I have not been able to integrate klaviyo to woocommerce. I have been getting errors for days. I deactivated some plugins but it still gives the error. Please how can you resolve this???The Error: We encountered an error while attempting to establish an integration between WooCommerce and Klaviyo. To resolve, please review the troubleshooting steps outlined in our Help Center. Details: Non 200 Response Received
WooCommerce error message: "Unable to access the orders API, please check connection settings and try again."
Hi! I’m getting this error when i try to Connect to WooCommerce from Klaviyo Integrations:Unable to access the orders API, please check connection settings and try again. If I generate a new pair of keys and select Legacy API, it connects, but I want to use the new API so it can sync periodically. The site is behind Cloudflare. I tried to set a firewall rule to allow Klaviyo user agent but no luck.I would like to know what may be causing this. Thank you,
Hi KL community, Wanted to gauge the interest of other brands for a roll out of a Klaviyo Browser Push notification, separate from the iOS push notifications that are currently featured. A lot of other CRMs that are a bit larger offer as part of their kit this but I like my KL ecosystem. I currently use a 3rd party Shopify App to provide this feature, where I can create similar flows to my KL (Abandon cart, welcome series) as well as notify interested subscribers about blog posts, and lastly to support my one time campaign measures. It’d be great to have this as part of my Klaviyo to prevent customer fatigue by hitting them in more than one medium, as well as provide customers the opportunity to choose how they get notified.
Why is my WooCommerce/Klaviyo integration causing an error: "Klaviyo extension is uninstalled or unavailable"?
HiI am trying to create the integration between Woo/Klaviyo. I have set up the REST API and entered the Consumer key etc but am getting this message: The Klaviyo extension is uninstalled or unavailable. What is causing this? Could anyone point me in the right direction please? Many thanks
Hi everyone,Is there a way to use the AddToCart Snippet on Shopify Collection Pages and more generally on page with many Product displayed ?I guess that the problem is more with the Product Viewed Snippet who collect the informations about the product that are used by AddToCart from what I understood…Thanks for your help
Hey there! i have the same exact issue as this post: Basically the last sync was 15 days ago, and its only showing ‘started checkout’ events, which i guess are browser based. In the link above your team helped to fix the issue, can you please help fix the issue as well with my website?
Hello,Is there anyone out there that might be able to help me out with this issue?Problem: When selecting a product that is sold out - #1 the notify me when back in stock button is not showing up. #2 But, when the product page is refreshed it does show up - #3 however it will show up even for products that are in stock (right under the add to cart button)I attached a few screen shots of the code and what the buttons looks like. 1,2,3If someone has experienced this and can help me out it would be super helpful. Thanks in advance!
Following the instruction to install the extension for magento 2.4.1 I came across an error when activating the integration. Once click integrate Magento 2 on the popup window, I was told the error message below. I double checked the API details are correct, and also the firewall Sucuri is not blocking Klaviyo. Anyone has experienced the same issue? There was an error while integrating your Klaviyo account with Magento 2. Below are the details about your errorKlaviyo is unable to connect to Magento Server for OAuth Handshake.Url tried was: https://www.xxxxxx/oauth/token/requestPlease ensure that both /oauth/token/request and /oauth/token/accessare accessible
Hi, I am not sure whether this is the right place to ask, but we are migrating to Shopware e-commerce platfor and I would love to connect with seasoned users and see some of the solutions they chose. For like:product feeds (Google ads, Klaviyo ...) dynamic coupons, anything really would be helpful …Best,Iztok
Hello! Is it possible to get the Back in Stock button to trigger on a Shopify collection page in addition to the product page? I’ve played around with it a little bit with no luck – I’m guessing a function within onsite.js would need to be modified, but wondering if anyone has experience with doing this before attempting anything. Thanks,Chris
Hi,Do somebody find a solution to implement back in stock flow with Klaivyo and Woocommerce ?natively, it is possible only with shopify. I did it with a List, form and woocommerce hooks but with this method, I have to send email and create new list manualy each time… Regards
Hi there, I’ve set up Klaviyo/Squarespace integration and I can see that the data is being sent by Zapier. Here is the Data Out response to a recent sign up: message:A confirmation email was sent to Hello@barnfieldcustoms.com since a double opt-in list was selected for this Zap step. Learn more at https://help.klaviyo.com/hc/en-us/articles/115005251108-Overview-of-the-Double-Opt-In-Process However, out of the 6 email signups that I’ve had, only 1 has received the opt-in email. Any ideas what’s going wrong? Thanks,Mark
Hi there,I hope you are all well. I am struggling with my feeds!!!!I have a shopify website connected to Klaviyo.I created different product feeds with different parameters to test the way they display the product…None of my feeds displays any product in my email… :( One of the feed is really easy because it is just a collection feed (not smart collection, no personnal recommandation)When i put a product block with the manual insertion of product, i can see them perfeclty. Could you pease help me on that guys please?I don’t get wy it is not working.Thanks
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