I don’t have a paying subscription at the moment because we’ve had to cut expenses recently. I am trying to export my customer reviews but I am not receiving the email notification. I am unable to contact support via email or chat since I don’t have an active subscription. I need another alternative ASAP!
Klaviyo is Holding My Data Hostage 😡
Best answer by emma.owens
Hi
I’m glad to hear you were able to get in touch with our support team. I’ve looked into this further and I am seeing that your account is in a Cancelled state, which is likely why you are receiving that error when trying to suppress profiles! If you’d like to reactive your account, you can do so in your Billing Preferences.
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