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Klaviyo reviews on Shopify Error'


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I am getting an error when installing the widget in my Shopify. With Shopify theme 

This theme is up to date

Craft 15.2.0 is the latest version.

 

Best answer by marika-t

Hi ​@Crafted MFG!

Have you tried installing the Klaviyo Reviews app from the App Store first? https://apps.shopify.com/klaviyo-reviews?show_store_picker=1 

These article might also be helpful: 

Best of luck here!

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3 replies

marika-t
Problem Solver II
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  • Problem Solver II
  • 11 replies
  • Answer
  • January 8, 2025

MANSIR2094
Problem Solver IV
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  • Problem Solver IV
  • 176 replies
  • January 8, 2025

Hello ​@Crafted MFG 

The error may be due to compatibility issues with your theme or incorrect installation steps. Ensure the widget is compatible with Craft 15.2.0 and follow the installation instructions precisely. If the issue persists, check for conflicting apps or scripts. You can also inspect your theme’s code for errors. Feel free to reach out if you need professional assistance with troubleshooting or implementation.

 

 


Byrne C
Community Manager
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  • Community Manager
  • 72 replies
  • January 10, 2025

Hi ​@Crafted MFG,

Thanks for the question. Have you figured this out yet? If not, I’m happy to help. I’d also recommend that you ensure that the Klaviyo reviews app has been installed onto your store.

-Byrne