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Sorry about post this here, I didn’t find any community of this.
Anyone here know how to make popup of OM shown multi-times for user who submitted and not.

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3 replies

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  • Problem Solver III
  • 16 replies
  • May 16, 2024

  • Contributor I
  • 2 replies
  • February 6, 2025
dungnguyen wrote:

Sorry about post this here, I didn’t find any community of this video speed calculator.
Anyone here know how to make popup of OM shown multi-times for user who submitted and not.

You can achieve this by tracking user submissions with a flag (like a database entry or session cookie) and using it to control when the OM popup appears. If the user hasn't submitted yet, trigger the popup; if they have, prevent it from showing again. You can also set a condition that allows the popup to appear multiple times if needed, based on a specific action or delay.


Amos Peace
Problem Solver III
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  • Problem Solver III
  • 47 replies
  • February 6, 2025

Hello ​@dungnguyen,

I guess you're referring to a Klaviyo popup (signup form) for an Offer Modal (OM) and want it to be shown multiple times based on whether a user has submitted it or not. Here’s how you can achieve that:

  1. Go to Klaviyo Dashboard > Sign-up Forms.
  2. Edit your popup (or create a new one).
  3. Set display frequency under the Targeting & Behavior settings:
    • Set "Show again after X days" to a low value (e.g., 1 day or even every session).
    • This ensures that if the user hasn't submitted, they will keep seeing the form.

To Show Popup Again Even for Those Who Have Submitted

By default, Klaviyo hides the form for users who have already submitted their email. To override this:

  1. Under "Targeting & Behavior," find "Don't show to existing Klaviyo profiles."
  2. Disable this option to allow it to appear even if they've submitted before.

However, if you want to show different versions of the popup depending on whether they signed up, you can:

  • Create a duplicate form and set different targeting rules:
    • Form A (for new users): Normal signup popup.
    • Form B (for existing users): Different message (like a special offer or reminder).
    • Use Klaviyo's "Show only to existing profiles" targeting for Form B.

I hope this helps.

 

Best  Regards,