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Products for Judge me reviews are not showen fully


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Hello 

I have an issue with Judge. me reviews

I keep getting only first product instead of all the ordered ones. 

 

 

Best answer by m.kechkhoshvili

Hello Byrne

The issue was with names as well, but now the issue is solved

So the link for the product images is “{{ product|lookup:'product_image_url' }}” and  fotr the text “{{ product|lookup:'product_title' }}”

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3 replies

NOAH MERCY
Problem Solver II
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  • Problem Solver II
  • 19 replies
  • January 23, 2025

Hi ​@m.kechkhoshvili ,

It sounds like the issue may be related to how Judge.me is configured to pull order data. Here's a quick way to troubleshoot:

  1. Review Integration Settings: Check your Judge.me settings to ensure it's set up to request reviews for all items in an order, not just the first one.
  2. Sync Issues: If you're using a platform like Shopify or WooCommerce, ensure the order data syncs properly with Judge.me.
  3. Contact Support: If the settings look correct, it might be a bug or sync issue. Judge.me support is usually very responsive and can help resolve this quickly.

Feel free to reach out if you need help navigating the settings!


Byrne C
Community Manager
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  • Community Manager
  • 56 replies
  • January 29, 2025

Hey ​@m.kechkhoshvili 

Did you figure this out? If not, would you. mind letting me know what you’re using as the link for the product images in the table? Also, is this issue occurring for just the images, or also the names/details for the products as well?

There’s a chance you may be using the variable for the first product’s image URL without adjusting it so it’ll show the image for each product in their respective rows.

Happy to take a look to see how we can fix this!

-Byrne


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  • Author
  • Problem Solver I
  • 3 replies
  • Answer
  • January 30, 2025

Hello Byrne

The issue was with names as well, but now the issue is solved

So the link for the product images is “{{ product|lookup:'product_image_url' }}” and  fotr the text “{{ product|lookup:'product_title' }}”