Hi all, we’re testing the newsletter subscription with Magento, and we’ve come across a strange behavior:
When we configured the Klaviyo extension to send the opt-in email from Klaviyo, but we also have the standard Magento opt-in confirmation email being sent, we come to this strange situation that a logged in customer has to first confirm subscription in the email from Magento, and only then Klaviyo will send it’s own confirmation email.
When we disable the standard Magento opt-in, Magento will show the user as subscribed as soon as he/she saves the changes, not waiting for the Klaviyo email to arrive..
This seems quite inconsistent.
Is this the intended behavior or did we get something wrong?
Best answer by Ashley I.View original