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Add property to all subscribers

  • September 3, 2024
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I’m trying to add 2 new properties to all existing subscribers in my list. I can’t figure out how do do this without exporting the list, editing the file, and then re-importing the list as a csv. Doing this seems to lose a whole lot of data in the process. [see screenshot] 

What’s a good way to do this? 

 

Best answer by liz.hayes

Hi @John Ela, welcome to the Community! This is a great question, and I think I might have a solution for you. This will really depend on what the profile properties are that you’re wanting to add though so if you feel comfortable sharing these, I may be able to provide more relevant advice. 

  1. Start by creating a flow that is triggered when someone is added to your list of subscribers. 
  2. Add any filtering in here that may apply - if your profile properties are unique based on the customer’s behaviour/preferences than you’ll need to factor that in here before updating the Profile properties. 
  3. Add two Profile property update actions after this with the new properties you’re wanted to add. (Note you’ll need to manually add each of these to your own account in the platform in order for them to appear within the flow node).
    You should have a flow that looks something like this:

     
  4. Set your flow live and then on the top right under ‘Manage Flow’ select Add past profiles to backfill your list. 
  5. This will also make sure that ongoing, this property is being updated/added to new subscribers. 

Like I said, without further context I’m not sure if this 100% helps solve your problem but I’m hoping it at least acts as a thoughtstarter to how you might achieve something similar. I haven’t tested this myself but it should work in theory. 

Let me know how you go and if I can provide any further assistance!

Kindest, 
Liz

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liz.hayes
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  • September 4, 2024

Hi @John Ela, welcome to the Community! This is a great question, and I think I might have a solution for you. This will really depend on what the profile properties are that you’re wanting to add though so if you feel comfortable sharing these, I may be able to provide more relevant advice. 

  1. Start by creating a flow that is triggered when someone is added to your list of subscribers. 
  2. Add any filtering in here that may apply - if your profile properties are unique based on the customer’s behaviour/preferences than you’ll need to factor that in here before updating the Profile properties. 
  3. Add two Profile property update actions after this with the new properties you’re wanted to add. (Note you’ll need to manually add each of these to your own account in the platform in order for them to appear within the flow node).
    You should have a flow that looks something like this:

     
  4. Set your flow live and then on the top right under ‘Manage Flow’ select Add past profiles to backfill your list. 
  5. This will also make sure that ongoing, this property is being updated/added to new subscribers. 

Like I said, without further context I’m not sure if this 100% helps solve your problem but I’m hoping it at least acts as a thoughtstarter to how you might achieve something similar. I haven’t tested this myself but it should work in theory. 

Let me know how you go and if I can provide any further assistance!

Kindest, 
Liz


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  • September 6, 2024

Thanks @liz.hayes ! Super easy after all. That “add past profiles” was so buried I couldn’t find it.