Solved

How to remove inactive subscribers

  • 24 August 2022
  • 1 reply
  • 648 views

Badge +2

I want to remove inactive subscribers. 
I am not talking about suppressed or what ever that is. 
I want to remove all emails that haven’t engaged with us in the last few years. 
Please tell me this is possible. 

icon

Best answer by Spark Bridge Digital LLC 24 August 2022, 17:42

View original

1 reply

Userlevel 6
Badge +30

Hey @Kyle_ ,

Once you have those inactive subscribers placed into a list or segment - if you head over to this link in your account settings: https://www.klaviyo.com/account#maintenance-tab 

You can select that list/segment from the drop-down to then mass remove them from your account. 

Reply