Learn about the profiles in your account as well as how to create lists and segments.
Hi all! Very new to Klaviyo, trying to set up my first Welcome Sequence for my Newsletter.This is what I would like to happen… I need to understand if this is possible. In the second email of my sequence, I would like the reader to be able to self-segment via a poll “I’m interested in X” / “I’m interested in Y.” I would like Klaviyo to use this data to sort those email addresses who answered into segments “X” and “Y” Then, I’d like a follow-up email to be sent two days later to those who did not answer the poll giving them a second opportunity to self-segment.Am I dreaming? Or is this doable? Thank you!
We currently get time of purchase in UTC, but not the time zone of the shopper that makes a purchase. Are we able to get the time zone of the user that receives an email + time zone of the user when they make a purchase?
I have created a form to collect emails of people who want to opt out of certain, one-off promotions (like Mothers’ Day) thinking that I could then select the list that collects submissions when creating the campaign, using the ‘do not send’ section.But, I realise the submitted email addresses will still be on our main list(s) that we will be sending the campaign to. If an email address is on both a list/segment you are selecting to send to, and one you are selecting not to send to, does the campaign get sent to the email address in question, or not? Which overrides the other in this instance?
Hello!I would like to improve our customer journey by providing the proper language when opting in based on the website they are on. Meaning if they are on the french and the opt in through our french pop up for example. How can I do this?Thanks a lot for your help and sorry if it’s a silly question :)Have a great day, LJ
I’d like to make segments by constellations.Is it possibe? If possible, could you tell me how?
HiIs there a way make profiles exit a flow if they have requested a refund from your Shopify store? BestPhilip
Hi! in 2022 I created separate email lists for ever pop up event I attended. I thought this was the best way to target them. Now, I have too many lists, and I want to lump them all into one big “2022” list so that when I send out an email I can click on one list. Has anyone done this? Or, does anyone have a better solution I could use moving forward in 2023 instead of making individual lists for each pop up?
