+2
Hey,
everyone gets added to my Klaviyo Profiles List but for some reason not to my Newsletter list. I already tried to turn off the opt-in feature but it didn’t work.
Does my shopify store need to be public to everyone in order to work? I’m currently in the testing phase.
Best answer by retention
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+57
In Shopify, you need to make sure your subscribers are properly tagged with “Newsletter” if you’re using a 3rd Party or custom developed theme that collects emails into Shopify. It should look like this:
<input type="hidden" name="contact[tags]" value="newsletter">
For further resources, you can try these resources:
Reply back if it worked or you need more help!
+61
Hi
Thank you so much for sharing your question with the Klaviyo Community. Also, thank you
In Shopify, you need to make sure your subscribers are properly tagged with “Newsletter” if you’re using a 3rd Party or custom developed theme that collects emails into Shopify. It should look like this:
<input type="hidden" name="contact[tags]" value="newsletter">
For further resources, you can try these resources:
Reply back if it worked or you need more help!
I’ll also add that changing the opt-in settings to single opt-in after someone has already subscribed, wouldn’t automatically subscribe them to the list. You would have to test a net-new profile on the sign-up form in order to submit the user to the list, or confirm your subscription for a profile that has already filled the form.
Additionally, having a non-public Shopify store will not impact the ability to submit users to a Klaviyo list, however as
Thanks and have a great day.
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