the explain from support about first active:
First Active: the first time that a profile engaged with your account. The date recorded represents the first time the contact was active (e.g., opened or clicked an email, visited your website, made a purchase, etc.)
but a profile ，email is "email@example.com"
the created time in shopify is”2022-03-11 07:21:01”, i can’t understand the result.
Best answer by DovView original